Resident Director

Boise, ID
Nov 15, 2020
Administrative Jobs
Student Affairs, Residence Life
Institution Type
Four-Year Institution

Job no: 494286
Work type: Non-Classified/Professional
Location: Boise, ID
Categories: Housing, Student Services

Advertised: November 13, 2020
Applications close:

About Us:

Boise State University, powered by creativity and innovation, stands uniquely positioned in the Northwest as a metropolitan research university of distinction. Learn more about Boise State and the City of Boise at Boise State University is committed to increasing the diversity of its faculty, staff, students, and academic program offerings and to strengthening sensitivity to diversity throughout the institution. Boise State University is an affirmative action/equal opportunity employer, and members of historically underrepresented groups are especially encouraged to apply. We are a welcoming campus that supports diversity and inclusion.

Job Summary/Basic Function:

Responsible for the overall program development for students; selecting, training and supervising Resident Assistants integrating sensitivity to all students, guiding the development of a strong-directed community environment, while managing hall facilities, responding to crises, advising student hall council.

Level Scope:

Provides immediate supervision to a unit or group of operational or technical employees. Sets and delegates day-to-day tasks to achieve operational objectives. A portion of time may be spent performing individual tasks related to the unit; however, supervisory activities must constitute a primary part of the job. Supervises unit operations to ensure compliance with departmental or campus policies, procedures, and defined internal controls. Problems typically involve a single area, process or constituent group. Ensures accountability and stewardship of campus resources (operational, financial, and human) in compliance with departmental standards and procedures.

Essential Functions:

60% of the Time the Resident Director must:

  • Assists in the planning and implementation of the Residence Life fall and spring trainings, regular RA in-services, in-hall staff training and team development.
  • Supervises student desk workers, including hiring and training, and maintains a strong working relationship with the facility staff assigned to their building(s).
  • Responsible for managing the daily operations of the residential area, including managing desk operations, initiating maintenance and custodial work orders, ensuring that occupancy procedures are followed.
  • Serves as the primary student conduct officer for the hall/area and issues appropriate behavioral sanctions according to University and Housing policy. Conducts case adjudications.
  • Facilitating mediations between roommates/suitemates/floormates
  • Holds individual interactions such as conduct hearings, biweekly one on one meetings with RAs and other individual student interactions.
  • Maintains an active presence & participation in student life programming initiatives on campus.
  • Coordinate educational initiatives.

35% of the Time the Resident Director must:

Student Staff Supervision

  • Responsible for recruitment, selection, hiring, training, evaluation, accountability, and development of 8 to 20 paraprofessional student staff members (RAs/CAs, & OAs) and 5-12 Desk Assistants.
  • Assists in the planning and implementation of Residence Life trainings (fall, spring, and summer), regular RA/CA in-services, in-hall staff training, and team/leadership development.
  • Supervise 1-6 Desk Assistants, including hiring, training, assessment.
  • Conducts weekly RA/CA staff meetings and building-wide meetings, as appropriate.

Administrative Functions

  • Responsible for overseeing the daily operations of a residential area, including managing desk operations; initiating and following up on maintenance and custodial work orders; and ensuring that occupancy procedures are followed.
  • Demonstrates and leads sound fiscal responsibility, guiding student staff and leaders in appropriate spending of department funds.
  • Responsible for an educational/programming & office supply budget; demonstrating and leading sound fiscal responsibility.
  • Serves as the primary student conduct officer for the hall/area and issues appropriate educational sanctions according to the Student Code of Conduct and Housing & Residence Life standards.
  • Shares in the on-call emergency response rotation for Housing & Residence life with five other professional staff.
  • Writes incident reports and prepares weekly reports, as appropriate.
  • Coordinates room change requests, room inventories, damage billing, room assignment auditing, and leases/lease oversight.
  • Oversees key inventory and accountability processes.
  • Conduct Petition to Break Lease Agreement meetings with students.

Community Development, Meetings, and Residence Education

  • Promotes a safe and inclusive environment for all residents and staff and addresses any concerns in a timely and effective manner.
  • Provides opportunities for student staff and residents to learn about inclusive excellence.
  • Attends RA/CA floor meetings, as appropriate.
  • Facilitates mediations between roommates/suitemates/floor mates.
  • Advises individual Hall Council(s), and student representatives, ensuring hall and the Residential Housing Association (RHA) constitutions are followed.
  • Assists student staff in sponsoring/marketing educational programs/initiatives, leadership opportunities, and healthy social activities for the residential population.
  • Individually interact with students in multiple venues: weekly one on one meetings with RAs/CAs and hall council leaders, conduct case adjudication, and general relationship building with residents.
  • Maintains an active presence & participation in student life programming initiatives on campus.
  • Provides vision and inspiration to staff and students as they plan and coordinate educational initiatives.
  • Works closely with Housing & Residence Life’s Residential College/Living-Learning Program, including interactions with live-in faculty (if applicable).

Department, Division, and Campus Committee Participation

  • Participate on committees as opportunities become available and/or in line with professional interest.

5% Duties as Assigned

This is a “live-in” position where the staff member lives on campus in an apartment located in a residence hall, suite, townhome, or apartment complex. In addition to receiving housing as part of the remuneration, they also receive a “Commuter Meal Plan” while Fall and Spring semester are in session with the expectation they are building relationships and community with their residents in the dining venues located on campus. We are committed to creating a professional development plan for our positions within the department and limiting this position to four (4) academic years in appointment.

Knowledge, Skills, Abilities:

  • Knowledge of residence hall operation
  • Ability to problem solve and multitask
  • Knowledge of supervisory practices
  • Strong customer service and communication skills

Minimum Qualifications:

Bachelor’s degree or relevant experience

Preferred Qualifications:

  • Master’s Degree in Higher Education, Student Affairs, College Student Personnel, Counseling or related field and at least 2 years of supervisory experience.
  • Fluency in two or more languages.

Salary and Benefits:

Salary commensurate with experience. Boise State University is committed to offering a benefits package that provides health and financial protection plans as well as resources to promote health and well-being. Our program provides flexibility so you can choose the benefits that are right for you and your family. Learn more about our benefit options at

Required Application Materials:

Please attach to your application a cover letter indicating your interest and qualifications for this position. Attach a resume that includes employment history (and dates of employment).

IMPORTANT: All requested application materials MUST be attached by the application deadline. Applications that do not contain all requested attachments may not be considered.