Administrative Assistant

Job description

Administrative Assistant


Serves Indiana Wesleyan University’s Marion Campus student population by assisting the IWU-Marion Financial Aid Office with front-line customer service, document management and report generation.


This position reports to the Associate Director of Financial Services, IWU-Marion Campus.


· Provides front-line customer service to external and internal customers

· Coordinates student employee schedules, ensuring coverage in the front office

· Maintains the document imaging process, including scanning incoming paper documents and indexing imaged forms to student files

· Reviews incoming documents for completeness and accuracy and logs receipt of those documents

· Prepares and reviews various reports

·Reconciles monthly purchasing card transactions

· Answers main Financial Aid office phone-line and provides general student financial aid information

·Provides additional administrative support for Financial Services as directed


This staff position is responsible for managing a team of student employees and the associated budget.


According to Indiana Wesleyan University’s employment policy, all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.


· Bachelor’s Degree Preferred


·Demonstrated ability to work effectively with individuals from diverse communities and cultures

· Demonstrated ability to work with office management software, enterprise software, and various web-based informational systems

Required Skills

·Microsoft Office and other computer software applications experience

· Consistent accuracy and attention to detail

·Excellent organizational and time management skills

· Effective communication and interpersonal skills

· Effective customer service

· Ability to keep sensitive information secure and private

·Sound problem solving skills and ability to take initiative


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They should not be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. In addition, nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this position at any time.

Indiana Wesleyan University is committed to equal opportunity in employment and maintaining a work environment free from all forms of unlawful discrimination. Accordingly, the University affords equal opportunity to all employees and prospective employees without regard to race, sex, color, national or ethnic origin, disability, age, genetic information, veteran status, or any other status protected by law.

These have access to all the rights, privileges, and programs generally made available to employees at the University. It does not discriminate in the administration of its policies, programs, nor during any phase of employment, including hiring, promotion, demotion, treatment during employment, rates of pay or other compensation, and termination of employment.

As an educational institution operating under The Wesleyan Church, Indiana Wesleyan University reserves and exercises its privileges under applicable law to prefer employees on the basis of religion and who are best suited to its religious purpose.

Indiana Wesleyan University is an Equal Opportunity Employer




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Job No:
Posted: 11/15/2020
Application Due: 2/13/2021
Work Type: