Cashier Supervisor

Job description


 The Office of Revenue, Receivable & Cashiering Services (RRCS) is responsible for providing accurate and timely reconciliations and financial reports for student tuition, fees and financial aid programs along with administering university cashiering and credit card processing activities.

We are seeking qualified candidates for the position of Cashier Supervisor.  We are looking for a detail focused professional to join our team; who will be responsible for supervising the cashiering and customer service functions within the GSU Cashier’s Office.


  • Ensures cashier office(s) are opened on time and securely closed
  • Ensures cashier office(s) are staffed appropriately; communicate with other supervisors when necessary
  • Report any shortages/overages to management
  • Monitors Senior Accounting Assistants’ (Cashiers) cash drawers and conducts petty cash audits
  • Verifies daily currency bags and remote deposit capture for cashiers
  • Ensures daily bank deposits are accurately balanced and cashier transactions activity is accurate 
  • Trains cashiering staff on all aspects of information pertaining to the Cashier’s Office 
  • Ensures that cashiering office staff are providing exceptional customer service
  • Receives and receipts a variety of payments and other cash-related transactions; verifies and posts to appropriate accounts, issues receipts
  • Investigates and resolves any cashier balancing issues; makes correcting entries into student information or financial system when necessary
  • Assist with responding to Cashier’s Office email; researches and resolves questions in a timely manner
  • Serves as informational resource person to other staff
  • Orders currency and coin for approved campus merchants, upon requests
  • Performs research on bank adjustments and credit card disputes, and provide documentation to appropriate parties for resolution 
  • Prepares and files daily cashier reports
  • Maintains confidentiality of all University records
  • Maintains supply inventory; submits supply order as necessary 
  • Monitors equipment condition to ensure it remains in working order 
  • Travels to other campuses in the metro Atlanta area using personal vehicle, when necessary
  • Performs additional duties delegated by Assistant Director or Director

QualificationsAssociate Degree and four years of supervisory or lead worker experience in a fiscal operation; or a combination of education and related experience.

College/Business Unit11/10/20, 11:59:00 PM

College/Business Unit: Comptroller/Financial Services
Location: Atlanta Campus
Job Posting: 11/13/20, 1:43:19 PM




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Job No:
Posted: 11/14/2020
Application Due: 2/12/2021
Work Type: