AV Tech Supervisor-Tier II

Job description


Posting Number:


Classification Title:

Broadcast/Engineer Maintenance Technician III

Internal Title:

AV Tech Supervisor-Tier II



Work County:



Division of Information Technology


DOIT AV Engineering

Band :


Advertised Minimum Salary :


Advertised Salary Range:


Part/Full Time:

Full Time

Hours per Week:


Work Schedule:

Standard working schedule: 8:30am – 5:00pm
Must be willing to work a flexible schedule to meet the needs of the department.

Type of Staff Position:

Full-time Equivalent (FTE)

Basis :

12 months

Job Search Category:

Information Technology

Benefit Eligibility Type:

Full-Time Equivalent (FTE)

South Carolina Retirement:


State Insurance Programs:


Annual Leave:


Sick Leave:


Advertised Job Summary:

Under general supervision, responds to and diagnoses AV problems through discussions with customers using problem recognition, research, isolation, and resolution steps. Working as a technician supervisor, will supervise junior technicians, technicians, and student workers in identifying, troubleshooting, and repairing of classroom technology issues while following all Division of Information Technology’s processes and procedures for documentation and accountability. Assist systems designers and programmers, end users, IT personnel, and stakeholders to ensure that systems meet user’s needs and are understood by users. Work closely with engineering team in advanced level troubleshooting and repairs of AV and computer technology in the enhanced classrooms and learning spaces, campus wide. Communicate and serve as chief liaison for daily activities related to the support of AV technology in classrooms and learning spaces.

Minimum Qualifications (Classified and Unclassified positions):

Associates degree in related field and 6 years experience in repair and maintenance of electronic equipment, or high school diploma and 8 years related experience.

Preferred Qualifications:

•Avixa Certified Technology Specialist (CTS)
•Crestron Digital Media Certified – Technician 4K (DMC-T 4K)
•Crestron Toolbox Course


Above average electrical and mechanical skills needed to troubleshoot complex electronic problems. Working knowledge of electronic test equipment. Soldering skills are a must. Ability to read and comprehend operations manuals and electronics schematics and drawings. Good organizational skills and work ethic is a must. Daily use of computers for communication and design

is a must. Responsible for performing assembly and installation of electronic equipment and system wiring as directed and specified in the project documentation which may include, but not limited to, rack assembly; pulling, labeling, terminating and testing structured cabling of cat5/6, video, RGB, HDMI, DVI and audio cables; and installing audio/video conferencing equipment, distributed audio, digital signage, sound reinforcement, video projection, control systems, and flat panel and projection screen mounting.

· Basic to moderately complex knowledge of capabilities, and intricacies of systems and applications.

· General understanding of, or experience with one or more of these areas of expertise:

o Basic desktop computer support.

o Computer networking.

o Structured cabling, grounding, equipment rack fabrications, termination, and calibration of audio video equipment.

o Soldering and mechanical terminations.

· Reading and understanding assigned project documentation and determine if additional information is required. Informing the Project Manager of any problems and concerns with assigned projects; maintain updated as-built drawings and documentation for assigned projects, maintaining accurate inventory of parts and responsible for reporting daily time and activity to the Project Manager.

· May be required to work a variable schedule based on the needs of classroom support.

Safety Sensitive or Security Sensitive:


Hazardous weather category:


Number of Vacancies:


Job Open Date:


Job Close Date:


Open Until Filled:


Special Instructions to Applicant:

Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.

Quicklink for Posting:


EEO Statement:

The University of South Carolina does not discriminate in educational or employment opportunities on the basis of race, sex, gender, gender identity, transgender status, age, color, religion, national origin, disability, sexual orientation, genetics, protected veteran status, pregnancy, childbirth or related medical conditions.




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Job No:
Posted: 11/14/2020
Application Due: 12/28/2020
Work Type: