Patient Services Coordinator/UKHC

Job description

Job Title:

Patient Services Coordinator/UKHC

Requisition Number:


Working Title:

Customer Service DME Intake Coordinator/UKHC

Department Name:


Work Location:

Lexington, KY

Grade Level:


Salary Range:


Type of Position:


Position Time Status :


Required Education:


Click here for more information about equivalencies::

Required Related Experience:

5 yrs

Required License/Registration/Certification:


Physical Requirements:

The ability to lift, carry, push and pull objects up to 25 pounds on a daily basis, kneel and bend, as well as stand, walk, and sit for extended periods of time. Tasks will involve repetitive motions.


Primarily day shifts; may include some weekends and holidays. Hours and days of the week subject to change based on needs of department.

Job Summary:

The department of pharmacy is seeking a dependable, full-time, self-motivated, experienced Medical Billing Specialist for a Durable Medical Equipment (DME) business. Prior experience with Medicare, Medicaid, and private insurance billing and companies is required and knowledge of DME billing systems is a plus. This position will be responsible for intake information for referrals, maintaining patient records, CMN preparation, benefits investigations for new patients and re-verification for current patients, and additional administrative tasks as assigned. The successful individual in this role will be organized, have excellent attention to detail, the ability to evaluate options and make decisions efficiently, and dedication to quality patient care.

Skills / Knowledge / Abilities:

Computer/Microsoft Office Suite; strong customer service skills; and excellent organizational and time management skills.

Does this position have supervisory responsibilities? :


Preferred Education/Experience:

• The ideal candidate will have medical office or billing experience, experience with insurance verification, and/or familiarity with DME equipment and DME patient management software.
• Experience interpreting/processing explanation of benefits (EOB) and insurance denials, ability to resolve past due claims, and knowledge of insurance payer specific prior authorization requirements is preferred.

Deadline to Apply:


University Community of Inclusion:

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.




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Job No:
Posted: 11/14/2020
Application Due: 1/13/2021
Work Type: