Quality Management Specialist 2

Job description

Job location: Miami, FL

Employment Type: Full-time
Posted data: 2020-11-23
Req: R100042116
Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.

Transforming Lives

The University of Miami is among the top research universities and academic medical centers in the nation, and one of the largest private employers in South Florida.

With more than 16,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.

The department of Pathology is actively seeking two (2) full-time Quality Management Specialist 2. The Quality Management Specialist 2 is responsible for continuous accreditation readiness activities and/or quality assurance activities for the health system in close collaboration with senior management within the Department, and other identified leaders. This includes the ongoing identification and monitoring of quality indicators and outcomes, coordinating and analyzing data, and establishing and achieving hospital-wide as well as department specific objectives of the program consistent with the mission and vision of the organization. Facilitates continuous collaboration with the risk management and safety programs, as well as compliance with TJC standards and other regulatory agencies, in fulfillment of quality management responsibilities.


Maintains a written Quality Management Plan, along with related policies and procedures, consistent with the mission and vision of the organization and in compliance with the TJC and other regulatory agency standards. Conducts reviews of the effectiveness of the Quality Management Plan and related Policies and Procedures, and reviews and revises the Plan, its Program Goals and Objectives, and all related Policies and Procedures as necessary. Participates in the development of, and continuously monitor, an internal reporting structure for quality management and related activities under the direction of senior management. Ensures the timely reporting of quality data to appropriate individuals through a systematic and defined multidisciplinary process. Assists committees and departments with PI planning, organization, design of monitoring systems, implementation of study topics and follow-up activity, as necessary. Coordinates timely reporting through the defined, formal reporting structure. Educates faculty, administration and staff in the identification of opportunities for improvement and methods of collecting, analyzing, and reporting of findings and improvement strategies. Collaborates with Risk Management, Regulatory Compliance, Healthcare Quality, and Environment of Care Safety Officer in the identification of opportunities for improvement in the areas of clinical quality and patient safety. Manages the timely submission of patient care data for patient satisfaction and TJC. Analyzes findings and implements appropriate interventions to demonstrate improvements in quality outcomes and patient satisfaction. Ensures accuracy and validation of unit’s work product and submissions, and provide effective coaching and training to collaborators in order to successfully meet established standards of excellence and metrics. Participates in the creation and ensures the effectiveness of efficient systems, primarily those having a direct impact on the health care system enterprise and patient care. Ensures regulatory agencies are contacted to proactively verify and clarify expectations. Works closely with senior management in the development, attainment, and evaluation of metrics /outcomes, and make recommendations. Collaborate with a broad range of clinicians and professionals on quality improvement initiatives and quality of service provided, and take responsibility to lead the implementation of quality improvement initiatives for the assigned service line/group. Assist in training and coaching of new staff. Prepare comprehensive documentation to support all related activities. Adheres to University and unit-level policies and procedures and safeguards University assets. This position is key to oversee the UHealth Labs quality metrics for the Lab Corp TSA. Oversee all the research and COVID related testing. Monitor daily data reports. Oversee of all of quality with our Medical Directors alongside all non-related Lab Corp labs. Oversee core research labs, Comparative Pathology and Toxicology.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.


  • Bachelor’s Degree in related field
  • Minimum 3 years of relative experience

Knowledge, Skills and Behaviors:

  • Ability to maintain effective interpersonal relationships
  • Ability to communicate effectively in both oral and written form
  • Skill in collecting, organizing and analyzing data
  • Proficiency in computer software (i.e. Microsoft Office)

Any appropriate combination of relevant education, experience and/or certifications may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:

Full time

Employee Type:


Pay Grade:





Diversity Profile: University



View more

Learn more on Inside Higher Ed's College Page for University

Arrow pointing right
Job No:
Posted: 11/14/2020
Application Due: 1/13/2021
Work Type: