Organizational Change Manager

Job description

DescriptionPosition Summary

The Organizational Change Manager is responsible for ensuring that information technology (IT) projects and change initiatives meet objectives by increasing adoption and usage of new and improved technology tools, business processes, and organizational structures. This role focuses on the people-side of change with a primary emphasis on creating and implementing change management strategies and plans.

The Organizational Change Manager works closely with departmental and campus leadership, faculty, governance structures, system-wide stakeholders, and organizations to understand the environment and needs associated with change plans and impending work updates. This role will actively create and implement plans for formalized change management initiatives, as well as establish informal relationships with peers across the University of Colorado (CU). This position focuses particularly on the needs of the All Four: CU Online initiative.

This position reports to the Senior Manager for IT Change Management and is exempt from the State of Colorado Classified System.

Duties and Responsibilities

Duties and responsibilities of the position include, but are not limited to: 

    Creates and applies a structured change management methodology and leads related activities including, but not limited to, the following:Assesses impacts of proposed changesCompletes change management assessmentsCreates change management strategiesConsults and coaches project teams on planned changes and how to manage those changesCreates actionable deliverables for communications, training, sponsorship, and stakeholder managementEngages and supports senior leaders in their role as sponsors of change by increasing leadership buy-in through information findings and change management knowledgeCoaches managers and supervisors on how to manage change and act as sponsors of changeIntegrates change management activities and tasks into project plansEvaluates and ensures the impacted community is ready for changeDefines and measures success metrics to ensure change is embraced and adoptedTracks and reports issues through the course of a change
Who we are:

System Administration, which also houses the Office of the President, is located in the uptown neighborhood of Denver with a few smaller offices located on the campuses.  However, this position is located in Denver.  Many of our departments support the educational and research missions of the four University of Colorado campuses, but System Administration is not considered a campus. We provide diverse opportunities for professional development, innovation, and collaboration with talented staff and faculty.  Learn more about CU System Administration.

The University of Colorado has been proactive in response to the COVID-19 pandemic. You can visit our COVID-19 webpage for more information.

What we offer:


The salary range for this position has been firmly established at $84,475 to $104,221.

The main project for this position is slated to conclude August 2022, and this position may or may not continue past that date.

The University of Colorado has been financially impacted by the COVID-19 pandemic and has issued furloughs for select employee groups. This position may be subject to furlough. You can visit our furlough FAQ for more information.


The University of Colorado offers an excellent benefits package including:

    Medical: Multiple plan optionsDental: Multiple plan optionsAdditional Insurance: Disability, Life, Vision and WellnessRetirement 401(a) Plan: Employer contributes 10% of your gross payPaid Time Off: Accruals over the yearVacation Days: 22Sick Days: 15Holiday Days: 10
Tuition Benefit: System employees have the benefit on all campuses ECO Pass: RTD Bus and light rail serviceAdditional Perks & Programs: Click here to access a few more Perks and ProgramsClick here to access our Total Compensation Calculator to see what your total rewards could be at CU. This position is a University Staff position.

More information on benefits programs, including eligibility, is available at

Knowledge, Skills, and Abilities:

To be successful in this position, candidates will need the following:

    Knowledge of Organizational Change Management processes and best practicesKnowledge of project management processes and lifecycles, including familiarity with the Project Management Institute’s Project Management Body of Knowledge (PMBOK)Knowledge of Agile processesPresentation skills, including the ability to articulate messages to a variety of audiencesOrganizational skills, including the ability to set and meet goals and deadlines, manage appointments and time commitments, create schedules, coordinate and facilitate meetings, and make decisions Interpersonal skills, including the ability to facilitate interaction, communication, and teamwork between othersCustomer service skills, including the ability to actively listen, address customer needs, defuse tense situations, and maintain an open, flexible, and friendly demeanorAnalytical and problem-solving skills, including the ability to examine and summarize data and trends in order to resolve issues and produce resultsOral, written, and listening communication skills, including the ability to accurately interpret what others are saying and convey messages, information, concepts, and details accurately and clearlyComputer skills, including the ability to utilize Microsoft Office programs (i.e. Word, Excel, PowerPoint, Outlook, etc.) and learn and experiment with new software and systemsAbility to work in ambiguous situations and be resilient with a propensity to persevere Ability to translate and explain technical concepts and vocabulary in common terms to non-technical audiencesAbility to work independently with minimal supervision and reliable professional judgment, as well as collaboratively with a team to achieve desired resultsAbility to navigate a complex political environmentAbility to work with people of varying skills and knowledgeAbility to engage with senior management and gather their feedback

QualificationsMinimum Requirements
  • Bachelor’s degree from an accredited institution of higher education, or equivalent professional experience (professional experience may be substituted for the educational requirement on a year-for-year basis)
  • Three (3) years’ experience in an organizational change management role, which must include:
    • Project management experience
    • Experience developing communication strategies for change initiatives
Preferred Qualifications
  • Five (5) years’ experience in an organizational change management role, as indicated above
  • Prior experience working with or in government or an institution of higher education
  • Consulting experience on large-scale, transformational projects
  • Formal certification in industry-standard change management methodologies (e.g. Prosci, Kotter, Association of Change Management Professional’s Standard for Change Management, etc.)

Job Category: Information Technology
Primary Location: Denver
Schedule: Full-time
Posting Date: Nov 12, 2020
Unposting Date: Ongoing




Diversity Profile: University



View more

Learn more on Inside Higher Ed's College Page for University

Arrow pointing right
Job No:
Posted: 11/14/2020
Application Due: 1/13/2021
Work Type: