Assistant Director of Student Financial Services
- Employer
- University of Redlands
- Location
- Redlands
View more
- Administrative Jobs
- Institutional & Business Affairs, Business & Financial Management, Student Affairs, Student Activities & Services
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
Assistant Director of Student Financial Services
POSITION CODE: 4818
DEPARTMENT: Student Financial Services
APPOINTMENT: Administrative, full-time, twelve (12) months
STARTING SALARY RANGE: Commensurate with experience and education
INTRODUCTORY PERIOD: Twelve (12) months
POSITION AVAILABLE: January 25, 2021
POSTING DATE: November 12, 2020
APPLICATION DEADLINE: Open until filled
DESCRIPTION: Responsible for processing, compliance, and regulatory oversight for the billing, invoicing, accounts receivable, and cash management functions of Student Financial Services. Acts as a key member of the Student Financial Services leadership team providing management and leadership to the office. Provides counseling and guidance to students, parents, faculty, and the public relative to student billing and payment options.
Duties and responsibilities include, but are not limited to:
- Provides support and leadership for the Student Financial Services Office, with emphasis on compliance with federal cash management regulations, accounts receivable management, and customer service.
- Manages relationships with all Sponsor Billing partnerships, including partnership building, student communication, invoicing, reconciliation, and collection.
- Oversees billing, invoicing, and collections for all student populations
- Troubleshoots and manages AR module in ERP system (Ellucian Colleague) and resolves billing errors.
- Oversees the credit balance refund process and ensures compliance with 14-day federal regulation and institutional policy.
- Negotiates and reviews accounts with collection agencies and attorney for final settlement and/or disposition of accounts in collections
- Performs analysis to determine the status and collectability of accounts and loan receivables, status of loan funds, cash flow projections, and forecasts
- Manages relationship with collection agencies and loan servicers for all accounts
- Stays current on federal regulations with respect to loans, disbursement of federal funds, reconciling, cash management, and processing of credit balances
- Takes appointments, and counsels current and prospective students and families concerning awards and payment options, including terms and conditions of various loan programs and debt management.
- Manages Federal Direct Loan, Perkins Loan, and institutional loans cohort default rate, including communication and outreach to students.
- Supervises the Billing Specialist and Accounts Receivable Specialist positions.
- Makes processing decisions that support the policies and goals of the University.
- Performs other duties and special projects as assigned or directed.
MINIMUM QUALIFICATIONS: A Bachelor's Degree, plus a minimum of one (1) year experience in student aid, higher education administration, or in a related field that requires the management of student accounts, collections, and cash management, or an equivalent combination of experience and education is required.
Successful candidates will have similar experience demonstrating a high level of independent thinking and judgment. Candidates will have a strong background in managing student accounts and receivables. Must have excellent organizational and analytical skills and be detail-oriented; strong technical ability to understand different types of software; ability to enforce policy. Accounts receivable experience in a higher education environment, with knowledge of rules and regulations as they pertain to Federal Title IV funding strongly preferred. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff.
In compliance with the Americans with Disabilities Act, if selected for the interview process and accommodations are needed, please call 909/748-8040.
FOR MORE INFORMATION, CALL 909/748-8040 OR VISIT
http://www.redlands.edu/human-resources/employment/
SUBMISSION OF A RESUME OR APPLICATION INDICATES AGREEMENT THAT THE UNIVERSITY MAY VERIFY ANY AND ALL INFORMATION CONTAINED THEREIN.
MEMBERS OF UNDERREPRESENTED GROUPS ARE ENCOURAGED TO APPLY.
AN EQUAL OPPORTUNITY EMPLOYER
To apply, visit https://recruiting2.ultipro.com/UNI1089UOR/JobBoard/6af23b67-9dd3-4a6a-bda1-676b92a4fcb4/OpportunityDetail?opportunityId=763f7571-6732-4813-b83c-ebf85af847aa
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Organization
The University of Redlands is a private, independent liberal arts university centrally located in the heart of southern California. Situated in the area east of Los Angeles known as the Inland Empire, the beautiful Redlands campus is within easy traveling distance of snow skiing, hiking and climbing to the north, some of the world’s best beaches to the south, Palm Springs and Joshua Tree to the east, and the urban culture of Los Angeles to the west.
Ranked 12th among regional universities in the West by U.S. News & World Report, Redlands offers 50 undergraduate programs as well as graduate programs in business, communicative disorders, education, geographic information systems and music.
The University of Redlands serves approximately 5,000 students in its primarily undergraduate residential College of Arts and Sciences, as well as its School of Education and School of Business, which offer graduate programs at eight locations across southern California in addition to the main campus. The School of Continuing Studies offers non-degree program credentials and course opportunities.
Redlands blends liberal arts and professional programs, applied and theoretical study, traditional majors and self-designed contracts for graduation. For a select group of highly motivated, self-driven students, the progressive Johnston Center for Integrative Studies allows such inclined undergraduates to negotiate their own course of study with a faculty/peer committee, receiving narrative evaluations rather than letter grades.
The Master of Science in Geographic Information Systems program is an intensive, one-year residential program that draws international acclaim, in part due to the close collaboration with Redlands-based Esri, the world’s leading GIS company.
Recognized for having one of the highest study abroad participation rates among our peers, Redlands students travel the world, choosing from more than 100 programs. Redlands’ Community Service Learning program receives national acclaim each year as our students complete over 120,000 hours of public service annually around the world.
Learn more about the University of Redlands.
- Website
- http://www.redlands.edu/human-resources/employment/
- Telephone
- 909-748-8040
- Location
-
1200 E. Colton Avenue
P.O. Box 3080
ATTN: Human Resources
Redlands
California
92373
US
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