Job Title: Salesforce Architect
Location: Tallahassee, FL
Full/Part Time: Full-Time
Job ID: 48163
Department Information Technology ServicesEqual Employment Opportunity An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.
FSU's Equal Opportunity Statement can be viewed at: http://www.hr.fsu.edu/PDF/Publications/diversity/EEO_Statement.pdfResponsibilities This is a senior level position responsible for the overall architecture of FSU’s Salesforce platform including developing and designing advanced architectural enterprise and college/ departmental level cloud-based applications on the Salesforce platform including the suite of Salesforce products and other 3rd party technologies.
Manages the architecture and design of the Salesforce platform at FSU including all solutions and components (i.e., org structure, integrations, security, custom configurations, development). Develops and designs the architecture for enterprise and college/dept. cloud-based applications with the suite of Salesforce products and other 3rd party technologies.
Translates functional requirements into well-architected solutions that best leverage the platform; with a goal of scalability. Provides technical analysis and architecture for proposed solutions. Articulates the benefits and risks to a solution’s feasibility and functionality. Collaborates with the team and stakeholders on the technical delivery of custom development, integrations, and data migration elements; configures and develops as needed.
Builds and monitors a technical roadmap for CRM and digital engagement technology services. Demonstrates strong leadership skills in all stages of the software development life cycle. Follows and understands new Salesforce product and technical capabilities. Architects solutions that meet the strategic direction of community engagement technologies. Collaborates and understands the broader system environment and plans for evolutionary paths with the technologies.
Reviews design elements and signs off on the overall technical design. Ensures that the system accurately meets the defined expectations of the stakeholder, that proper testing is conducted, and performance and security requirements are closely monitored, and that the architectural choices are optimal given launched applications. Leads code reviews and participates in designing and executing test plans. Collaborates with the team to manage releases.
Provides technical expertise, research, and analysis concerning complex application development related to the Salesforce platform. Provides hands-on, expert-level technical assistance to developers. Coaches and mentors junior technical and functional team members.
Performs duties in compliance with ITS policies, guidelines, and processes. Appropriately utilizes associated tools in accordance with ITS standards. Proactively engages on continuous improvement efforts for application design, support, and practice development efforts. Performs other duties as assigned.Qualifications Bachelor's degree and six years experience or a high school diploma or equivalent experience equal to ten years
(Note: or a combination of appropriate post high school education and experience equal to ten years)
Ability to convey technical information to technical and non-technical users.
Ability to evaluate process effectiveness and develop change or alternatives.
Ability to interface business applications with other systems.
Ability to interpret complex written specifications and conditions.
Knowledge of reporting techniques and exposure to reporting tools.
Knowledge of standard programming languages, concepts, practices, and procedures within the technology field.
Knowledge of information technology security measures.
The ideal candidate has a deep understanding of the Salesforce platform and will understand EDA, org strategy, and how to maximize OOTB features to minimize technology debt. The ideal candidate gets the Ohana, is self-driven, curious, organized, and able to convey their ideas to bring along the rest of the team. The ideal candidate will also configure with the other developers and admins on the team.Preferred Active Salesforce certifications (Admin, Developer, Architect) or ability to achieve relevant certifications upon hire (Architect)
2+ years’ experience in an Architecture role - SFDC or other CRM architecture experience a plus
3+ years of recent Salesforce platform experience with Lightning
5+ years of CRM industry experiencePay Plan This is an A&P (Administrative and Professional) position.Schedule If not otherwise specified, schedule is M-F, 8-5.Criminal Background Check This position requires successful completion of a criminal history background check. The background check will be conducted as authorized and in accordance with University Policy 4-OP-C-7-B11.How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.
Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.Open until filled This position is being advertised as open until filled.
Application review will begin November 19th.Tobacco Free Campus Effective January 1, 2014, tobacco use, including simulated tobacco use, is prohibited on property, interior and exterior, owned or managed by Florida State University. This policy applies to all Florida State University students, employees, consultants, contractors, visitors, and external individuals.