Program Coordinator I

Job description

Posting Number:


Working Title:

Program Coordinator I


PSO Small Business Dev Center

About the University of Georgia:

The University of Georgia (UGA), a land-grant and sea-grant university with statewide commitments and responsibilities is the state’s oldest, most comprehensive, and most diversified institution of higher education ( UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA was founded in 1785 by the Georgia General Assembly as the first state-chartered University in the country. UGA employs approximately 1,800 full-time instructional faculty and more than 7,600 full-time staff. The University’s enrollment exceeds 36,000 students including over 27,500 undergraduates and over 8,500 graduate and professional students. Academic programs reside in 17 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.

Posting Type:


Retirement Plan:


Employment Type:


Benefits Eligibility:

Benefits Eligible

Full/Part time:

Full Time

Additional Schedule Information:

M-F, 8-5; some nights and weekends

Advertised Salary:


Posting Date:


Open until filled:


Proposed Starting Date:


Location of Vacancy:

Augusta Area

EEO Policy Statement:

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ([email protected]).

Classification Title:

Public Service Paraprofessional/Professional

Job Family:

Outreach Services



Minimum Qualifications:

Requires technical knowledge in the field acquired through an apprenticeship, a 2-year degree, or professional certificate. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

Position Summary:

The Program Coordinator is a classified employee responsible for being the first point of contact with the public, and who assists the Business Consultants and Area Director of an Area Office with client program development, program delivery, client management and administration. The position provides administrative support for the office through the effective management of multiple, simultaneous projects, as well as marketing efforts for local SBDC programs and services. Being the first point of contact, the Program Coordinator will be able to deliver introductory presentations to prospective clients and inquirers. This person also conducts introductory meetings and provides basic introductory business information via telephone, email, in person. Light travel, primarily to local area events.
Will be assigned a P-card for department purchases. Obtain, use and record P-card transactions for purchases that are appropriate, within guidelines and signed off in a timely manner.

Knowledge, Skills, Abilities and/or Competencies:

Skilled in Windows environment, including Microsoft Word, Excel, and PowerPoint as well as desktop publishing and editing programs (Publisher, InDesign) and PhotoShop; email marketing (Constant Contact, MailChimp); video marketing; familiarity with WordPress; social media platforms (Facebook, Twitter, LinkedIn, Instagram, etc); presentation and public speaking skills; event planning skills; organized, independent, self-starter who takes the initiative to continually improve the operations. Desires to continually learn and develop professionally. Desires to help others and work as a valued team member.

Physical Demands:

Work at a computer work station for 8 hours per day on some days.
-Lift and carry 30 pounds.

Is driving a responsibility of this position?:


Is this a Position of Trust?:


Does this position have operation, access, or control of financial resources?:


Does this position require a P-Card? :


Is having a P-Card an essential function of this position? :


Does this position have direct interaction or care of children under the age of 18 or direct patient care?:


Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications):


Credit and P-Card policy:

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.


In support of the Small Business Development Center activities:
Perform support duties for the operation of the Area office using standard SBDC equipment and software in the preparation of:
- Correspondence
- Presentation materials
- Purchase and check requests
- Invoices
- Supply orders
- Promotional Materials including brochures, flyers, newsletters, e-mails to promote CE classes and other programs
- Accurately collect and account for monies collected for program and conference registration fees.

Percentage of time:



Market the local center’s programs and services to potential and current clientele, stakeholders, referral sources and potential program attendees via traditional and digital marketing means (social media, email marketing and networking). Act as a liaison to local and regional stakeholders and referral sources. Outreach duties include presentations, public addresses, and serving on small business committees.

Percentage of time:



Schedule and maintain a master calendar of CE classes, programs and other events in cooperation with the consulting staff. Prepare and distribute promotional materials via various media as appropriate
Recruit, coordinate and correspond with outside program speakers. Maintain records of speakers.

Assist with Continuing Education program planning, development, execution. Make presentations, recruit, and provide information to potential SBDC class participants. Manage registration and document participants for classes.

Percentage of time:



Actively participate in the execution and development of strategies for sponsorship of programs and other assets.

Retrieving performance data and other information for completion of required reports. Represent the Area Director and the SBDC as needed. Assist Area Director and Business Consultant with other projects as needed.

Percentage of time:



Support organizational improvement efforts through active involvement on internal committees, special projects, and various assessments as directed by the state office.

Input data accurately and timely into the SBDC’s Continuing Education Database (Unity). Maintain area office records and files in accordance with SBA requirements.

Percentage of time:



Make basic business introductory presentations, business groups guest talks and provide information to potential SBDC clientele.

Assist Business Consultants with research; collect demographic studies, market and industry trends/statistics through the state office and internet research as needed.

Percentage of time:



Meet and greet the public with a professional image and route messages to consultants as appropriate.

Be the first point of contact with inquirers:
- Meet with inquirers and provide basic introductory information.
-Research information requests as needed and follow-up with inquirer.

Schedule consulting appointments for staff as requested.

Develop and maintain knowledge base of small business resources on the local, regional, and national levels.

Percentage of time:





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Job No:
Posted: 11/13/2020
Application Due: 1/12/2021
Work Type: