CRM Data Coordinator

Job description


Posting Number:


Classification Title:

Information Systems/Business Analyst II

Internal Title:

CRM Data Coordinator



Work County:



Division of Student Affairs and Academic Support


SAAS Undergraduate Admissions

Band :


Advertised Minimum Salary :


Advertised Salary Range:


Part/Full Time:

Full Time

Hours per Week:


Work Schedule:

The employee will work 8:30 am-5:00 pm, Monday through Friday. The position requires some evening and weekend work.

Type of Staff Position:

Full-time Equivalent (FTE)

Basis :

12 months

Job Search Category:

Information Technology

Benefit Eligibility Type:

Full-Time Equivalent (FTE)

South Carolina Retirement:


State Insurance Programs:


Annual Leave:


Sick Leave:


Advertised Job Summary:

The CRM Data Coordinator provides support for data flow between the Office of Undergraduate Admissions data systems (Slate, Banner, and BDMS along with third-party platforms). They will also assure data integrity and error resolution for data pertaining to prospective, applicant, and admitted students; monitors daily data imports and application platform changes, and creates documentation of business practices; and assists with account reconciliation.

They also represents the university at on- and off-campus recruitment events for the Office of Undergraduate Admissions.

Position requires some evening and weekend work.

Minimum Qualifications (Classified and Unclassified positions):

Bachelor’s degree in Information Technology Systems or related field and 1 year related experience; or equivalency. Possess a valid driver’s license and be able to operate a motor vehicle.

Preferred Qualifications:

Experience with Technolutions Slate or other Constituent Relationship Management (CRM) systems, Banner Student Information System, Banner Document Management Suite (BDMS) or other higher education student information systems (SIS). Knowledge of third-party application platforms (e.g. Coalition, Common App), or assessment tools (e.g. BlackBoard, Cognos).Knowledge of admissions operations and cycle, policies, and support activities. Familiarity with data structure, data integrations, and data analytical tools.


Excellent verbal, written, and interpersonal communication skills. Ability to maintain confidential information. Ability to think creatively and analytically. Ability to prioritize and manage multiple responsibilities and projects concurrently. Ability to work independently and with little direct supervision, but also collaboratively as a member of a team. Ability to work under pressure. Ability to cultivate and manage key relationships. Ability to negotiate with and persuade others. General knowledge of the college admission process. Ability to speak in front of large and small groups. Working knowledge of MS Office.

Safety Sensitive or Security Sensitive:


Hazardous weather category:


Number of Vacancies:


Job Open Date:


Job Close Date:


Open Until Filled:


Special Instructions to Applicant:

Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.

We are only accepting applications submitted by December 26, 2020

Quicklink for Posting:

EEO Statement:

The University of South Carolina does not discriminate in educational or employment opportunities on the basis of race, sex, gender, gender identity, transgender status, age, color, religion, national origin, disability, sexual orientation, genetics, protected veteran status, pregnancy, childbirth or related medical conditions.




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Job No:
Posted: 11/13/2020
Application Due: 12/26/2020
Work Type: