Patient Relations Assistant/OnCall--Chandler Emergency Department

Job description

Job Title:

Patient Relations Assistant/OnCall--Chandler Emergency Department

Requisition Number:


Department Name:

H3020:Admitting and Registration Services

Work Location:

Lexington, KY

Salary Range:


Type of Position:


Position Time Status :

On Call

Required Education:

High School/GED

Required Related Experience:

3 1/2 years of related education/experience.

Required License/Registration/Certification:


Physical Requirements:

Requires periods of sitting, standing, and walking. May require lifting/pushing/carrying objects up to 25 pounds.


Variable shifts. Position requires weekend and holiday rotations. Up to 40 hours per week available.

Job Summary:

Position includes the following:
-Registration for ED and Direct Admits
-Copay/payment collection at time of service
-Customer Service
-Medical Records release of information
-Front desk receptionist functions.

Skills / Knowledge / Abilities:

High level of keyboarding accuracy and attention to detail. Ability to maintain calm during stressful situations and provide excellent customer service. Ability to effectively prioritize work. Must have schedule flexibility.

Does this position have supervisory responsibilities? :


Preferred Education/Experience:

Prior patient registration experience preferred. Customer service background such as retail, call center, hospitality, etc., also very helpful.

Deadline to Apply:


University Community of Inclusion:

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.




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Job No:
Posted: 11/13/2020
Application Due: 1/12/2021
Work Type: