Minimum Education and Experience: 

Minimum of Bachelor’s degree in Education, Educational Administration, Business Administration, Student Personnel Services, or a related field and at least 4 years' professional experience which would yield the knowledge, skills, and abilities needed to perform position responsibilities.  

Master’s degree in a related field and experience in a secondary or post-secondary educational setting is strongly preferred. Experience in a registrar’s office is preferred. 

Description of Duties:

Customer service: Serve as a resource for information about enrollment, course selection, grades and grading, graduation requirements, transcripts, drivers license eligibility, and other academic records. Maintain postings on the Registrar’s website and other school announcement portals. Communicate about course requests, registration, grade collections, transcript creation and audits, course catalog updates, and registrar publications.

Student schedules: Create student schedules. Provide class roster information to instructors. Oversee grade collection and verification. 

Records management: The Registrar’s Office is responsible for determining access needs to student records and for ensuring proper access and documentation. The Registrar’s Office adheres to the highest professional and legal standards in the management of educational records and keeps current on State statutes and Federal regulations regarding such records. This position is a steward of Student Information System and database and is responsible for records management processes including, but not limited to: degree and certificate audits, process withdrawals, collect and record exemptions and placements, and manage classroom assignments. 

Professional teamwork: Serve as a vital part of the Registrar’s team within Enrollment Services.  Work collaboratively with colleagues in Enrollment Services to ensure that the department achieves its goals. 

Other duties: Other duties as assigned and necessary for the Registrar’s Office and Enrollment Services team.

Knowledge, Skills, and Abilities: 

Superior written and verbal communication skills, advanced organizational and administrative management skills are required. Strong technical skills, particularly focused on student information systems (or willingness to learn necessary skills), are required.  Knowledge of, and experience with, computerized records systems, and ability to extract and interpret data are essential.  Knowledge of the legal and ethical issues of working with confidential records, especially student education records (i.e., FERPA), and knowledge of professional standards and practices related to secondary school curriculum, maintenance and security of educational records, and the college application process are all required.