Director of Financial Aid

Columbus, OH
Nov 11, 2020
Institution Type
Community College
Requisition ID: req3032

Job Title: Director of Financial Aid

Department: Financial Aid

Location: Columbus Campus

Employment Type: Administrator/Executive/Manager

Employment Status: Board Approved

Bargaining Unit: Non-Bargaining Unit

FLSA Status: Exempt

Compensation Type: Annual

Compensation Range: Commensurate with Experience

The College
Community colleges are uniquely positioned to respond to workforce needs andmake higher education an affordable reality. There has never been a better timeto join a two-year college, and there’s no better place to do it than at ColumbusState. A laser focus on student success and a partnership mindset haveestablished Columbus State as a key talent provider in a thriving regionaleconomy, and a premier community college that is changing the nation’seducation and workforce landscapes. With more than 46,000 students across twocampuses, at several regional learning centers, and online, Columbus State isthe nation’s only institution recognized as an Achieving the Dream (ATD)college, an AACC Guided Pathways institution, and a participant in The RightSignals Initiative through the Lumina Foundation. Columbus State employees atall levels benefit from an engaging, collaborative, and supportive culture thatrewards innovation and vision. We provide competitive compensation, comprehensivebenefits, and professional development opportunities. We are dedicated toensuring that the diversity of Columbus State faculty and staff reflects thatof our students and region. We are proud to be a central part of a communitythat embraces differences and celebrates the many cultures, beliefs, andlifestyles that define Central Ohio. 

The City

Columbus, Ohio is also home to The Ohio State University and more than 30other colleges and universities as well as the headquarters of multiple Fortune500 companies. Columbus is one of America’s fastest-growing cities, offering awealth of cultural experiences, dining, entertainment, shopping opportunities,and more. That’s why Central Ohio residents find living here so fulfilling,both professionally and personally.

To perform this job successfully, an individual must be able to performthe essential job functions satisfactorily. Reasonable accommodations may bemade to enable individuals with disabilities to perform the essential jobfunctions described in this position description. Since every duty associatedwith this position may not be described herein, employees may be required toperform duties not specifically spelled out in the job description, but whichmay be reasonably considered to be incidental in the performing of their dutiesjust as though they were actually written out in this position description.

Position Summary

Serving as the college’s chief financial aid and scholarshipsadministrator, the Director of Financial Aid is responsible for ensuringcompliance with Federal Title IV regulations and for leading the strategicdirection of financial aid and scholarships in order to advance College-widestudent success. The director directly supervises a small team ofadministrators (two supervisees, presently) but collaborates closely withEnrollment Services Operations team members responsible for financial aidprocesses including student budget and need determination,verification/certification, reconciliation, and more.

Core Competencies Required

Professionalism, Managing Work, Continuous Improvement, Customer/Student/Employee Focus, Leadership, Decision Making, Adaptability, Collaboration, Business Acumen and Quality Orientation


Financial Aid Administration

The director serves as the aid administrator of record withall federal, state, and accrediting entities, with responsibilities including: Annualreporting, including FISAP completion and submission, federal A-133 audit,federal Program Participation Agreement updates, Ohio Department of HigherEducation audits, and IPEDS. Ensures adherence to audit requirements andcomplies with audit requests. Ensures compliance with record retentionregulations and policies and other related institutional, state, federal, oraccrediting requirements.

Awarding Policy & Compliance

The director is responsible for all aspects of aidcompliance and awarding policies, including: 1) determining student cost ofeducation, determining awarding policies for federal awards, ensuring thatawarding meets federal regulations, and monitoring annual awarding budgets; 2)coordination of institutional and Foundation scholarships, administration ofthe College’s scholarship application system and processes, determination ofcriteria for scholarship awarding and disbursement, and the development ofappropriate student communications; 3) maintenance of scholarship informationon the College website; 4) coordination of external aid; 5) management ofreview processes of over-awards resulting from scholarships/external aid; and6) recommends policy and business practices to support the effectiveness of theawarding of aid. 

The director isresponsible for ensuring the publication of required aid, policy, and concernreporting, and other disclosures required to maintain Title IV fundingeligibility.

Legislative, Regulatory, Policy & Funding Level Monitoring

The director monitors federal and state legislative mandatesand determines potential changes to the student aid environment; informsCollege leadership as appropriate. Serves as the knowledge resource for allfederal and state financial aid regulations and College policies and practicesand ensures compliance.

CoordinatesCollege-wide and student-level communications regarding financial aid. Servesas the integral member of the Enrollment Services leadership team.

Scholarship Administration

The director initiates strategy, collaborates with College leadership todevelop scholarship awarding criteria, develops and implements a set of robustfinancial aid and scholarship award strategies to leverage funds and maximizeoutcomes based on College recruitment, access, diversity, equity, persistence,and completion goals. Develops loan awarding criteria to support financialstability of students while minimizing loan indebtedness.

The directorimplements analysis tools to measure outcomes of strategic initiatives anddevelops trend analyses to inform decisions. Develops scholarship modeling forCollege and Foundation funds.

Enrollment Services Collaboration

The director collaborates with other leadership inEnrollment Services: with Integrated Systems to operationalize awarding of aid;with Integrated Processing to ensure compliance with federal and stateregulations; and with Student Central and the Telephone Information Center toinform students of financial aid rules, requirements, and procedures. Serves asliaison for Enrollment Services with the Director of InstitutionalEffectiveness.

Otherduties as assigned. 

Other Duties and Responsibilities

Manages multiple assignments of varying complexity whilemeeting federal grant as well as internal regulations and procedures, with theability to adapt to changing needs of the College and business partners.

Usual Physical Requirements

The employee regularly exhibits digitaldexterity when entering data into computer, frequently sits for extendedperiods of time, and occasionally stands and walks.  Employee occasionally reaches with hands orarms and stoops, kneels, crouches or crawls.  Employee converses verbally with others in person and by telephone.  Vision demands include close, detailed visionwhen focusing on computer screen.  Employee occasionally lifts or exerts force up to 10 pounds.

Working Conditions 

Typical office environment. Regular exposure to moderatenoise typical to business offices. Must travel to various Columbus Statecampuses and sites.

Knowledge, Skills and Abilities: Knowledge of: federal and state financial aid regulations, scholarship leveraging strategies, and budget management and administration; Data-driven organizational planning; policy development and implementation.Skill in: Communication with others, both verbal and written; project management; problem analysis and resolution; analytical thinking; facilitating meetings; planning and organization; working within a budget; research and analysis; time management; maintaining accurate and complete records; preparing operational and statistical management reports are required.Ability to: strategically analyze enrollment and financial data; develop and maintain effective working relationships with College associates and general public; maintain confidential and sensitive information; manage multiple assignments at once; provide administrative input and oversight; demonstrate flexibility; effectively work with persons of varying cultures and diversity.

Minimum Qualifications:

Master’s Degree in Education,Administration, Student Personnel, or a closely related field with at leastfive years' progressively responsible experience in financial aidadministration or an appropriate combination of related education andexperiences.  State Motor Vehicle Operator's License or demonstrableability to gain access to work site(s).