Provide quality student (customer) services and academic advising for all undergraduate COBI students; Coordinate advising for COBI Honors Program students and implement recruitment and orientation activities.Qualifications:
Education/experience/licensing:Master degree in Higher Education, College Student Personnel, Guidance & Counseling, Business Administration or related degree preferred. Bachelor’s degree required.Minimum 2 years of students services and academic advising preferredPrevious experience working in a university environment required. (includes experience as a Graduate Assistant)Working knowledge of Microsoft Office SuiteUnderstanding of curriculum process Communication and other skills: Creativity and problem solving skillsStrong interpersonal and communication skills (written and oral) including the ability speak in front of all size groups.Must be a team player and have the ability to multi-task many projectsAbility to act as an advocate for the student while maintaining the integrity of our educational programs.
Working Conditions:Work is performed in an office environment with constant public contact via walk-in traffic, telephone, email, and individual appointments (in-person, virtual & telephone) handling sensitive and personal information. Depending on the time of year, it is a high stress environment. Also, travel within Ohio and Michigan may be required. Some weekend and evening work may be required.
The above list of duties is intended to describe the general nature and level of work performed by people assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the people so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct and control the work of employees under his/her supervision.The University of Toledo is an equal opportunity, affirmative action employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact the Human Resources Department at 419-530-4747 between the hours of 8:30AM and 5:00PM or apply online for an accommodation request.Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the Main Campus of the University of Toledo, or at the satellite HR Office located at the Facilities Services Building, Suite 1000 on the Health Science Campus.