Assistant Director of Orientation and Events

Job description

Job Title: Assistant Director of Orientation and Events
Location: Admissions
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 605122
Workplace Culture

NAU is a community devoted to student success and sustained by an unshakable commitment to our shared mission, vision, and values. We—faculty, staff, and administrators—thrive by combining our efforts and working side by side to further NAU’s culture of excellence.

Core Values One NAU side by side Student Centered | Integrity | Diversity | Service | Discovery | Excellence Northern Arizona University

Special Information

A resume, cover letter, and three professional references are required in addition to the application.

Immigration Suppt/Sponsorship

NAU will not provide any U.S. immigration support or sponsorship for this position.

Furlough/Pay Reduction Program

Northern Arizona University has implemented a salary reduction with personal flex time program in fiscal year 2021, as a result of COVID-19. It is possible for this position to be subject to this program. Details can be found on the HR website.

Job Description

The Assistant Director of Orientation and Events is an integral position within the University Admissions office and is responsible for planning, oversight, and execution of all aspects of Orientation and event programming for prospective and incoming students. This position has oversight responsibilities for on-campus and off-campus recruitment events, as well as, effectively transitioning more than 7,000 students to campus each recruitment cycle.

Position responsibilities include:

  • Serve as a member of the department’s leadership team by participating in strategic planning, staffing decisions and other key areas.
  • Responsible for the oversight and direction of the Coordinators for Events, Coordinator for the Welcome Center and two Graduate Assistants, with ultimate responsibility for the evaluation of recruitment and orientation event programming and planning. Between all event and orientation programs, this position is charged with the successful execution of programming for nearly 50,000 prospective students and guests across 120+ events yearly.
  • Supervises the Coordinator for Events and consults on the development, logistics, facilitation, execution, and evaluation of major, high profile recruitment programs and projects such as Discover NAU and Special Visit Days.
  • Supervises a large team of student True Blue Ambassadors whom are responsible for the execution of Daily Campus Visits, Discover NAU, special visit days, spring and summer orientation programs.
  • Directs the development, facilitation, training, hiring and supervision of the True Blue Ambassador Program within the office. This includes leadership initiatives and mentoring programs.
  • Creates curriculum, enrolls students and facilitates trainings.
  • Creates and facilitates programming related to First Year, Transfer, Veteran, and International Student Orientations.
  • A member of the Leadership Team within University Admissions office and works collaboratively with the Director to facilitate strategic vision for events and orientation.
  • Works collaboratively with the Enrollment Management Communications and University Marketing areas of the University in the development of promotional event and orientation materials.
  • Conduct research as appropriate to projects or initiatives within the department, such as all assessment of freshman and transfer orientations of students and families/guests.
  • Stays abreast of regional and national orientation trends and reports back to University leadership on best practices for orientation programming to allow the University to stay current in its orientation programming.
  • Provide guidance and consistency in policy and procedure decisions within work unit.
  • Represent the department on various committees, work groups and employee forums.
  • Other duties as assigned.

Minimum Qualifications

  • A Master’s degree in student personnel, education, business or related field AND at least four years of progressively increasing orientation, administrative and supervisory experience required; OR
  • Bachelor’s degree and six years of progressively increasing administrative and supervisory experience required.

Knowledge, Skills, & Abilities
  • Knowledge of issues pertaining to areas of assignment (Orientation and Recruitment).
  • Knowledge of SalesForce CRM, PeopleSoft Student Information System, Business Objects and Enterprise Reporting tools, Microsoft Word, Excel, and Powerpoint.
  • Knowledge of the principles and practices pertaining to University Admissions and Orientation, as well as, Enrollment Management.
  • Knowledge of organizational development, management, and supervision practices.
  • Knowledge of budget management techniques and methods.
  • Skill in problem solving and decision making.
  • Demonstrated skill to prioritize individual work tasks, but also to assist supervisees in prioritizing work tasks.
  • Demonstrated skill in both verbal and written communication.
  • Skill in establishing and maintaining effective and productive working relationships with on-campus and off-campus partners.
  • Skill in program development and execution.
  • Strong organizational and training/human development skills.
  • Ability to work with people from diverse cultures and backgrounds.

Background Information

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting.

If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements.

Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States.

Finally, each year Northern Arizona University releases an Annual Security Report. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus and NAU-Fort Defiance as these campuses have on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities.

If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.


The budgeted salary amount is $60,000.

Commensurate with experience.

**The starting salary will be determined by the qualifications of the selected applicant balanced with departmental budget availability, internal salary equity considerations, and available market information.

FLSA Status

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.


This is a Service Professional (SPF) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System or the Optional Retirement Program; 22 days of vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the Human Resources benefits website.

NAU is a tobacco and smoke-free campus.

Service Professionals are hired on a contract basis, renewable each 6 months according to terms of the Conditions of Professional Service.

Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are eligible for benefits on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. If a new employee chooses the ASRS retirement option, participation in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, will begin on the first of the pay period following 6 months after the new employee's start date. New employees who choose to participate in the Optional Retirement Plan (ORP), which is an alternative to the ASRS plan for faculty and other appointed staff, will begin to participate on the first day of employment. Additionally, the long-term disability plan that accompanies the ORP will begin on the first day of employment.

Learning and Development

Your career at Northern Arizona University includes the opportunity for professional development. New employee on-boarding training includes courses to be completed within the first 30 days. If your position includes the supervision of a benefit-eligible employee, we offer the NAU Supervisors Academy for you to complete within your first 2 years.

Application Deadline

Open until further notice.

How to Apply

To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the Human Resources website or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process please contact the Office of Equity and Access at: 928-523-3312/TDD - 928-523-1006 or PO Box 4083, Flagstaff AZ 86011.

Equal Employment Opportunity

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

EEO is the Law Poster and Supplements

NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.




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Job No:
Posted: 11/10/2020
Application Due: 1/9/2021
Work Type: