Program Associate

Job description

Program Associate

Stanford University

Job Number:

Business Title: Program Associate
Department: Graduate Life Office
Division/School: Vice Provost for Student Affairs
Schedule: Full Time (100% FTE)
Appointment: Exempt, Continuing

Would you like to use your program and event planning expertise to provide support and advice to Stanford students, faculty, and staff? Then the position of Program Associate in the Graduate Life Office, a department within the Division of Student Affairs, may be the right opportunity for you!

The Program Associate (PA) will report to and support the Assistant Dean of Students who manages graduate life programs. The PA provides recommendations and resolves first level decisions on issues regarding graduate student life using defined policies and practices and professional knowledge. The PA also supports the Assistant Dean in coordinating continuous well-being and diversity programs for all graduate students, residence staff training and University-wide New Graduate Student Orientation (NGSO).

About the Graduate Life Office in Student Affairs:

The Graduate Life Office (GLO), an office within the Student Life unit, is the central University office that provides support and resources to graduate students and student families by cultivating a sense of community to help students achieve their academic goals and meet their personal challenges.

The Graduate Life Office serves all graduate students living on- and off-campus and focuses on welcoming and orienting students; developing educational, social, multicultural, and recreational programs; supporting and advising students who are experiencing personal difficulties; and responding to emergency situations. The Graduate Life Office administers the residence program and oversees the student residence staff in Escondido Village, Kennedy, Lyman, Munger, Off-campus subsidized apartments, and Rains Houses. GLO also oversees the Graduate Student Programming Board (GSPB).

Inclusion and diversity are integral to Stanford's commitment to excellence. We are interested in candidates who have demonstrated experience engaging with diversity through activities such as fostering an inclusive environment, working with students and staff from diverse backgrounds, or incorporating diverse perspectives in their work.

Your responsibilities include:

  • Provide advice, support and collaboration to students on a range of issues, including, but not limited to, office and university policies and procedures related to event planning, community building, and community standards, etc., to guide them in making appropriate choices and decisions.
    • Provide consultation, support, and collaboration to VPSA and campus colleagues and partners on relevant and timely programs to enhance graduate student wellbeing, academic functioning, and community.
    • Provide support to the student residence staff/Community Associates (CAs), and leadership to the Graduate Student Programming Board (GSPB), and New Graduate Student Orientation (NGSO) Coordinators and volunteers.
    • Collaborate with other VPSA departments, graduate student leadership and organizations such as the Graduate Student Council (GSC), as well as other campus units such as Vice Provost for Graduate Education (VPGE) and Residential and Dining Enterprises (R&DE) on programs to serve graduate students throughout the year.
  • Collect and analyze data on GLO programming efforts from multiple sources including student feedback, surveys, trend reports, and data analytics. Prepare and summarize reports and make recommendations to enhance GLO offerings, such as New Graduate Student Orientation, Graduate Student Programming Board, Community Associate training, and others.
  • Develop, analyze, influence and review, programming related policies and processes by incorporating feedback and trend data learned from first-line interactions with students. Advise manager and team on policy updates and provide recommendations for implementation of changes.
  • Provide oversight with the administration of financial processes for GLO's student facing programs such as financial reimbursements, data entry, reviewing terms and conditions regarding contracts, understanding vendor requirements, and following up and resolving issues. Review documents and forms for completeness, track transactions for follow up and consult with manager and GLO financial team for resolution.
  • Identify trends, perform needs analysis, and participate in the implementation and testing of new technology.
  • Develop recommendations and collaborate with staff, faculty and other offices to resolve programmatic issues within the office, (such as strategizing to optimize engagement in office programs).
  • Apprise students of employment and fellowship opportunities with the Graduate Life Office. Participate in related student recruitment and selection.
  • May develop marketing materials and strategies for program activities and outreach functions. Assist in planning and developing workshops, student training, and other external functions.

To be successful in this position, you will bring:
  • Bachelor's degree and two years of relevant experience, or combination of education and relevant experience.
  • Strong written and verbal communication skills.
  • Basic computer skills, including experience with Microsoft Office Suite.
  • Basic analysis and problem solving skills.
  • Customer service skills.
  • Relevant computer systems/technology experience.
  • Understanding of financial transactions.
  • Ability to learn and understand compliance with legal, financial, and university policies and external regulations.

In addition, our preferred requirements include:
  • Strong organizational and/or event planning skills and attention to detail.
  • Ability to form campus partnerships and collaborate effectively to design and implement programs.

* Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Working Conditions: Able to work evenings and weekends, as needed.

How to Apply:

We invite you to apply for this position, please submit your resume and a one-page cover letter along with your online application.

Why Stanford is for You

Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:
  • Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
  • A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
  • A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
  • Discovery and fun. Stroll through historic sculptures, trails, and museums.
  • Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Additional Information:
Job Title: Student Services Officer 1
Job Code: 7501
Salary Level: F
Exemption: Exempt

Additional Information
  • Schedule: Full-time
  • Job Code: 7501
  • Employee Status: Regular
  • Grade: F
  • Requisition ID: 87718


Location: Vice Provost for Student Affairs, Stanford, California, United States
Classification Level:

To be considered for this position please visit our web site and apply on line at the following link:

Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

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Job No:
Posted: 11/9/2020
Application Due: 11/25/2020
Work Type: