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Financial Aid Counselor

Employer
Taylor University
Location
Upland, Indiana

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Taylor University is seeking applications of candidates for Financial Aid Counselor.  This is a full-time, 12 month, exempt position located in Upland, Indiana.  Resumes will be accepted until position is filled.      

Responsibilities:        

  • Assists Financial Aid Advisor with telephone calls and walk-in inquiries by providing in-depth information on available aid programs, application procedures, deadlines, and eligibility criteria.
  • Presents financial aid information to prospective students and families during campus visits.
  • Counsels prospective and current students and parents regarding financial aid matters.
  • Collaborates with Admissions staff to determine strategic allocation and utilization of leveraged resources.
  • Packages financial aid for transfer, ethnic, international, online and graduate students according to university policy and federal/state regulations. Determines a student’s need/merit for financial aid/scholarship assistance.
  • Assists Assistant Director with packaging, professional judgements, and reduction in incomes of undergraduate students.
  • Assists Loan Counselor with loan processing.
  • Helps students and parents in resolving discrepancies between billing statements and award letters. When necessary, refers students to the Bursar’s Office.
  • Follows up with phone calls to prospective students who file a FAFSA but did not file an admissions application and with students who do not respond to emails requesting additional information needed to complete their financial aid package.
  • Assists current students with filing the FAFSA. These students include Act Six students, eligible non-citizens, students whose family’s first language is not English, and/or other special circumstances.
  • Processes all scholarships from private foundations, other colleges, and other outside organizations.

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