Bookstore Operations Coordinator

Job description

Bookstore Operations Coordinator

TITLE: Operations Coordinator

POSITION SUMMARY: Support college bookstore’s daily operations

ESSENTIAL RESPONSIBILITIES:

• Assist with receiving and inspecting course materials and general merchandise; ensure accuracy of inventory levels in POS system
• Verify quantities and resolve discrepancies with vendors
• Support mid-year course materials audit
• Manage returns process; prepare shipments to customers and vendors
• Assist Bookstore Director and Course Materials Manager with planning and execution of Bookstore’s annual and interim inventory
• Pull, print, organize, verify, and process online orders and contact customers with issues
• Assist Course Materials Manager with course materials adoption cycle as needed
• Support Bookstore Director and Course Materials Manager with buyback operations at main campus and campus centers
• Manage online shipping account invoices and submit to Bookstore Director
• Follow online trends and applications, including new mobile apps and latest avenues for reaching customers electronically
• Maintain website appearance and collaborate with General Merchandise Associate to export new items, images, and descriptions to website
• Co-manage Commencement and ID card system
• Assist Bookstore Director with departmental invoicing on monthly basis; manage vouchers for students receiving alternate course materials funding and assist Bookstore Director with invoicing
• Assist with preparation and distribution (including delivery to campus sites) of online orders
• Coordinate with campus centers to ensure that needs are met
• Guide student and temporary Rush staff as appropriate
• Assist Bookstore Director with developing and maintaining loss prevention plan
• Manage inventory of informational and marketing materials
• Coordinate incoming and outgoing mail and deliveries
• Operate point-of-sale system; assist and ensure positive store experience for customers
• Process meal plan sales and maintain meal plan paperwork
• Implement all bookstore policies and procedures
• Perform other duties as assigned

GENERAL RESPONSIBILITIES:

• Demonstrated ability and strong desire to provide high standard of customer service with enthusiasm and energy
• Detail-oriented with the ability to prioritize and work under pressure and time constraints
• Ability to work collaboratively with various campus partners
• Friendly, courteous, and professional demeanor
• Strong written and verbal communication skills
• Proficient in basic computing applications, including MS Office
• Familiarity with and application of all bookstore policies and procedures
• Knowledge of inventory management and computerized point-of-sale systems
• Knowledge of principles and methods for promoting and selling products.

ORGANIZATIONAL RELATIONSHIPS:

• The Operations Coordinator is part of Bookstore operation of Finger Lakes Community College Association, Inc. and reports to Bookstore Director

EMPLOYMENT STANDARDS:

• High school diploma or equivalent required; Associate’s degree preferred and two years of retail operations experience preferred
• Operate hand truck and pallet jack; ability to lift up to 50 pounds unassisted; valid driver’s license required

COMPENSATION:

• Part-time hourly position, 52 weeks per year, 35 hours per week; flexibility required
• Sick leave
• Medical and dental insurance available at 100% employee expense
• Meal plan and/or Health Reimbursement Account

Application Instructions:

Applicants interested in applying MUST submit the following documents via online:

1. Resume/Cv
2. Cover letter addressed to Laura Johnson
3. Contact information for three professional references.

For full consideration apply by November 13, 2020.
Applications will only be accepted online.
Address your online cover letter & resume to:
Heidi Bliss, Child Care Center Director

EOE, male/female/disability/veteran

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