Manager - Refugee Program

Job description

Baltimore City Community CollegeAbout Baltimore City Community College
Founded in 1947, Baltimore City Community College (BCCC) is a comprehensive, urban institution accredited by the Middle States Commission on Higher Education. The College’s campus is located in West Baltimore; the institution also has several satellite locations throughout the city. With its broad range of degree and certificate programs, affordable tuition, and extensive outreach, BCCC offers educational opportunities to the citizens of Baltimore City and throughout the state of Maryland. BCCC serves nearly 14,000* students annually, providing credits that transfer to four-year colleges and universities as well as workforce training leading directly to job placement. The College is proud of the fact that nearly 90** nations are represented within the student body.

* Based on annual unduplicated credit and non-credit headcount for FY 2018.
**Based on fall 2018 credit enrollment.
Requisition Number: 2020-083
Posting Start Date: 10/28/2020
City: Baltimore
State: MD
Minimum Education: Bachelors
Additional Documentation: YES
Compensation: Commensurate with Experience
Manager - Refugee ProgramDescription/Job Summary

The Refugee Services Program Manager is responsible for coordinating the English Language Services (ELS) Department initiatives to support Refugee and Asylee students. This includes alignment and integration of services across the college, and primarily for those supported by the Maryland Office of Refugee and Asylee (MORA) grant funded programs for English for Speakers of Other Languages (ESOL), Service to Older Refugees (SOR), Refugee Youth Mentoring program (RYMP) and the Refugee School Impact Grant (RSIG). This position coordinates hiring, training, and managing the project’s staff and budget, developing partnerships with refugee service providers in the region and with Baltimore City Public School System, and updating services based on client needs and grant requirements.

Responsibilities/Duties
  • Coordinate the integration of refugee services across the College and Department to ensure alignment of goals and efficient use of resources, including English Language Instruction, Citizenship, and Integrated Workforce Training programs.
  • Manage budgets and contracting according to BCCC and funder requirements. This includes MORA-funded programs such as English for Speakers of Other Languages (ESOL), Service to Older Refugees (SOR), Refugee Youth Mentoring program (RYMP) and the Refugee School Impact Grant (RSIG).
  • Select and supervise contractual instructors and AmeriCorps Volunteer members assigned to refugee services programs.
  • Coordinate the development and implementation of City-wide and program-specific activities and related curriculum for the youth-focused programs with Baltimore City Schools (such as RSIG and RYMP).
  • Coordinate summer school programs in partnership with Baltimore City Schools, MOED YouthWorks, the International Rescue Committee (IRC) and other partners in alignment with grant requirements.
  • Manage data collection and reporting on refugee program participants in alignment with MORA and BCCC requirements. This includes maintaining student databases (including attendance) for grant reporting purposes.
  • Submit grant reports and budgets in according to college and grant timelines and requirements.

  • Maintain close contact with partner agencies and community providers for refugee families and students, such as the International Rescue Committee (IRC) and Mayor’s Office of Immigrant Affairs (MIMA).
  • Manages program-related promotional materials, social media outreach, and represents the college programs to community and stakeholders.
  • Supports the integration of services across the college and performs other duties as needed to advance the work of the college.
Required Qualifications
  • Bachelor’s degree or above; preferably in Education, TESOL, Human Services, or a related field.
  • Two years of youth program development, refugee services, or program management experience required.
  • At least two years of experience working in a highly-multicultural environment, preferably with refugees.
  • Reliable, dedicated, enthusiastic team player willing to work a flexible schedule to participate in program and community events.
  • Ability to use word processing, excel, email, cloud-based data management, and electronic record keeping programs as needed to meet other job requirements.
Preferred Qualifications Master's Degree

BCCC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Applicants needing accommodation for any part of the application and/or hiring process should request the accommodation from The Office of Human Resources office by contacting us at [email protected]

For more information, view the EEO is the Law Poster and Pay Transparency Statement.


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Job No:
Posted: 10/29/2020
Application Due: 12/28/2020
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