Part Time - IT Representative

Job description

Job Summary

Perform a variety of customer-centric tasks in support of the IT Help Desk.


1 position - Maricopa Campus - Maricopa, Arizona
1 position - San Tan Campus - San Tan Valley, Arizona
1 position - Signal Peak Campus - Coolidge, Arizona

*Please indicate in application which campus(es) you are interested in working at.

Responsibilities

  • Answer incoming calls
  • Greet and help walk in customers
  • Reset customer passwords
  • Check voicemail
  • Create WebHelp tickets
  • Unpack and setup equipment as needed
  • Other duties as assigned at basic/entry level type IT work including assisting technical staff
Qualifications

EDUCATION: Certification-or-demonstrated knowledge skills and abilities in specialized area EXPERIENCE: One (1) year of applicable experience and/or demonstrated ability in subject area. DESIRABLES: Experience in customer service of computer operations

SALARY: $16.58 per hour up to 19 hours per week

DEADLINE: Open until Filled

Applications
must include the following documents to be considered:
  1. Cover Letter (Letter of Interest)
  2. Resume or Curriculum Vitae
The background verification level for this position is: Basic level Knowledge, Skills, & Abilities

  • Experience with customer service
  • Ability to learn and understand new software programs quickly
  • Solid written and verbal communications skills

Central Arizona College (the College) is committed to provide equal employment opportunity in decisions involving hiring, evaluation, promotion, advancement and discipline, and educational opportunity to all applicants and employees. The College will hire without regard to race, color, religion, sex, age, disability, national origin, military status, genetic test information, sexual orientation, or gender identity or expression.

 

 

 

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Job No:
Posted: 10/28/2020
Application Due: 3/18/2021
Work Type: Full Time
Salary: