Performance Improvement Coach

Job description

Job location: Charlottesville, VA

Employment Type: Full-time
Posted data: 2020-10-26
Req: R0019199
Responsible for leading quality improvement initiatives impacting core business processes and critical patient care functions. Facilitate improvement initiatives using Lean management methods and other appropriate PI tools. Works collaboratively with executive leadership administrators managers and physicians to identify and enhance strategic system issues which produce quantitative and qualitative results for both internal and external Health System customers. Performance outcome deliverables include but not limited to financial quality safety satisfaction service operational efficiency and process improvements. Partners with Unit Managers and Medical Directors to establish and maintain the Unit Base Leaders (UBL) and associated Be Safe initiatives. Serves as UBL performance improvement Coach including advisement regarding appropriate methodology and tools applicable to specific opportunities.

  • Provides effective Leadership/Facilitation to ensure completion of Medical Center Quality and Performance Improvement projects to meet goals and objectives utilizing appropriate process improvement methodologies.
  • Partners with Unit Managers and Medical Directors to establish and maintain the UBL UBT and associated Be Safe initiatives.
  • Technical Execution: Demonstrates technical execution in collection and analysis of data.
  • In addition to the above job responsibilities, other duties may be assigned.

Position Compensation Range: $82,700.80 - $132,329.60 Annual


Education: Bachelor’s Degree required Masters Degree Preferred.

Experience: Minimum two years’ experience in a facilitator role applying Lean methods and tools to support performance improvement initiatives is required. Must have experience in strategic deployment of process improvement initiatives delivering training mentoring others and working on complex projects.

Licensure: Lean/Six Sigma Green or Black Belt certification Preferred. Software: MS Office Suite MS Visio MS Project and Intermediate Excel skills


This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require walking some distance to attend meetings, and programs.

The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician’s Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.




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Job No:
Posted: 10/28/2020
Application Due: 11/7/2020
Work Type: