Position Information

Position Title:Facility Maintenance Technician-Building TradesPosition Number:002005Full-time or Part-time:Full TimeDepartment:Facilities ManagementPosting Number:0401906SHRA/EHRA:SHRAJob Category:Service/MaintenanceHiring Range:$36,733 - $40, 815Minimum salary:$31,200Maximum salary:$58,377Overall Position Competency:JourneyDescription of primary duties and responsibilities:

Primary Purpose of the Organizational Unit:

This position is being posted as internal only. Only current, permanent employees of Fayetteville State University will be considered.

The Division of Facilities Management functions are to design, construct, maintain and operate the physical facilities of the University. The number one objective of the department is to provide and maintain facilities that will enhance and support the mission and academic goals of the University. Our approach is centered upon providing a superior level of customer service.

Description of Work Continued:

Primary Purpose of the Position:

The primary purpose of the Facility Maintenance Technician – Building Trades – Journey is to provide assistance to the Facility Maintenance Supervisor (FMS) on all matters concerning the operational aspects of the Residence Building Trades unit. The FMT – J Building Trades Team Leader is to perform a variety of semi-skilled and skilled manual tasks in the areas of carpentry, small appliance repair, and general maintenance

Minimum Education and Experience Requirements:

Graduation from high school or equivalent. Experience in the trade(s) areas related to the position’s role may be substituted on a year-for-year basis.

Knowledge skills and abilities:

Customer Service- Recognizes potential problems in service and addresses and resolves promptly and respectfully. Ability to insist on providing high quality service for internal and external customers. Demonstrates customer focus by seeking out, understanding, and responding to the needs of both internal and external customers. Responds to customer’s needs, questions and concerns in an accurate, effective, and timely manner.

Knowledge-Technical-Advises staff of specialized trades maintenance techniques and process for use in unusual situations or problems. General knowledge of established Trade procedures and techniques, and special applications required in assigned areas. Ability to follow a daily work schedule, and react to situations requiring minor adjustments to routine.

Dependability/Attendance- Ability to demonstrate dependability, which requires daily attendance. Ability to report to work daily, for a full shift, at an appropriate time. Ability to submit leave request at least 5 days in advanced as much as possible.

Communication- Conveys information clearly, confidently, and with proper tone. Facilitates open communication. Uses discretion and demonstrates sensitivity to confidentiality concerns. Listens effectively and provides appropriate feedback. Should check and respond to e-mails daily. Ability to develop and deliver written information to individuals or groups to ensure that they understand the message

Planning/Organizing- Ability to plan the daily work schedule of the staff by prioritizing the needs of the organization and implementing procedures to ensure that the tasks are completed effectively and efficiently.

Change Management- Ability to plan and implement change initiatives. Ability to support innovation and creativity by encouraging staff to accept and resolve challenges. Ability to remain flexible to meet constantly changing and sometimes opposing demands.

Leading Work Teams- Ability to establish expectations and clear direction to meet goals and objectives ongoing work for a group of employees. Ability to motivate and engage employees through effective communication.

Preferred Qualifications:

Five years of progressive Building Trades experience at the journeyman level
Valid NC Driver’s License

Special Instructions to Applicants:

This position is being posted as internal only. Only current, permanent employees of Fayetteville State University will be considered.

Closing Date:11/10/2020Open Until Filled:NoOther Information

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

EEO Statement:

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable), academic verification and credit history check (if applicable).

Fayetteville State University is committed to equality of educational opportunity and employment and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.

Veteran's Statement

Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. What is your highest level of completed education?
   • Highschool/GED
   • Associates Degree
   • Bachelors Degree
   • Masters Degree
   • Doctoral/Professional/PhD
2. Do you possess at least five years progressive Building Trades experience at the journeyman level?
   • Yes
   • No
3. Please describe your experience in the trade(s) area related to this position.

   (Open Ended Question)

4. Do you possess a valid North Carolina Drivers License?
   • Yes
   • No

Optional & Required DocumentsRequired Documents

1. Transcripts

Optional Documents

1. Cover Letter
2. Other Document
3. Resume/Curriculum Vitae
4. Other Documents Continued