Graduate Assistant (Staff), Office for International Students & Scholars Technical Support
- Employer
- Eastern Michigan University
- Location
- Ypsilanti, Michigan
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- Administrative Jobs
- Institutional & Business Affairs, Clerical & Administrative Support, Other Institutional & Business Affairs Jobs
- Institution Type
- Four-Year Institution
Job Details
Salary: Depends on Qualifications
Job_Type: Graduate Assistant
Job_Number: 02281
Closing: 11/08/20
Location: Main Campus
Division: Graduate Employment
General Summary
The Office for International Students and Scholars is seeking a qualified graduate student for the position of Technical Support Graduate Assistant for the Fall 2020 Semester. Under the guidance and supervision of the professional staff, the graduate assistant is to perform primary technical support as well as support customer service at the OISS front desk.
Principal Duties and Responsibilities
Principal Duties and Responsibilities:
- Maintain the Office for International Students and Scholars (OISS) website including conducting monthly audits of the website to ensure accuracy and functionality.
- Assist professional staff with website development.
- Oversee third-party software licenses for the office and monitor inventory of all software and office equipment.
- Identify and implement computer applications intended to improve office efficiency and streamline procedures.
- Assist in the trouble-shooting of office machines (computers, printers, copiers) and at times work closely with the EMU I.T. Department.
- Manage the departmental shared drive and networks.
- Provide technical assistance to professional staff during presentations, orientations, seminars, and other events as needed.
- Be a knowledgeable initial contact for international students requiring assistance (via e-mail, and over the telephone) and in-person (if applicable) at the OISS Front Desk.
- Represent the OISS office at special cultural functions (some evening and weekend events required).
- Other technical duties as assigned.
- Acquire a fundamental understanding of federal immigration regulations.
- Develop and improve leadership, team-building, computer application development, program planning, communication, and organizational skills in a diverse environment which support innovation and creativity.
- Use opportunities to meet and interact with international and domestic students, faculty, and staff.
Qualifications
Qualifications:
- An earned Bachelor's Degree from an accredited institution
- Acceptance into a Graduate Program at Eastern Michigan University. This position is best suited for graduate students pursuing a Master's of Science in Computer Science; or computer related program.
Required Skills:
- Competency in computer languages and programs, such as (but not limited to) PHP, MySql, WordPress, JavaScript, HTML, CSS, Adobe Suite (Dreamweaver, Photoshop), Microsoft Office (Word, Excel, PowerPoint, and Publisher), and the ability to learn new software as needed.
- Experience in working with and developing creative content.
- Ability to work as part of a communications team in a dynamic environment.
- Demonstrated attention to detail.
- Ability to lift and carry computer equipment up to 25lbs.
- Ability to sit for long periods of time at the computer; job requires heavy concentration.
- Ability to set up systems which may include work under desks.
- Experience with Ellucian ISSM and Banner preferred.
- Knowledge of some immigration regulations preferred.
- Knowledge of university policies and procedures preferred.
Supplemental Information
Supplemental Information:
- This position officially begins on November 16, 2020.
- Required commitment of 20 hours a week (including finals week).
- Must be available to work during orientation (Fall and Winter) and immigration check-ins (Fall, Winter, Summer).
- Graduate assistant is to follow the EMU's Student Code of Conduct and conduct themselves in a safe, productive, and ethical manner.
- Funding is for the Fall 2020 semester. Future semesters may be available, but not guaranteed.
- Incomplete applications and applications without all required supplemental documents will not be considered.
- Resume
- Cover letter (including anticipated graduate date)
- One letter of recommendation from a U.S. source
For a full-time GA appointment, the University provides a tuition scholarship for up to 18 credit hours in each academic year (September 1 to August 31) of the assistantship.
For graduate assistants who are appointed to part-time positions and for GAs who begin employment after the start of the semester, the number of credit hours covered by the award will be prorated.
Click here for more benefit related information.
* 01
Are you currently enrolled within a graduate-level program (or higher) with Eastern Michigan University, if not do you have an application currently pending for a graduate-level program (or higher) with Eastern Michigan University?
- Yes
- No
* 02
Please indicate the graduate/doctoral-level program(s) with Eastern Michigan University in which you are currently enrolled or for which you have an application pending.
* 03
Do you acknowledge that your tuition waiver may be taxable beyond $5250 per year?
- Yes
- No
* Required Question
PI125296595
Organization
Working at Eastern Michigan University
Eastern Michigan University is about....People. Education. Service. Community engagement. Excellence...
Whether you are a student, alumnus/a, future student, friend, faculty or staff member, or community member, our success at EMU is about your success--academically, professionally, personally. Since 1849, EMU has been committed to the highest standards in the classroom, the community and the world. With 23,500 students of all ages and walks of life from around the globe, we are able to combine a world-class university with a thriving, connected community environment.
EMU is an exciting place to visit, to study, to research, to teach, to work and to grow.
Our institutional values say a lot about us:
- Teaching and learning
- Excellence
- Human dignity and respect
- Diversity
- Scholarship and intellectual freedom
- Public engagement
- Leadership and participatory decision making
- Integrity
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