STEPS Staff Support Associate

Job description

Posting Details

Job TitleSTEPS Staff Support AssociateRequisition NumberTE05186Department NameH4005:Office of Patient ExperienceWork LocationLexington, KYSalary Range$12.50/hourType of PositionTemporaryPosition Time Status Full-TimeRequired EducationRequired Related ExperienceRequired License/Registration/CertificationPhysical Requirements

The physical requirements of this position include: occasionally lifting, pushing, and/or pulling objects 50lbs and above; occasionally standing and/or walking with objects 25lbs and above ; intermittently sitting at a computer workstation for extended periods of time with repetitive motions (such as typing); occasionally traveling for work (less than 10% of the time); and effectively communicating both verbally and in writing with patients, caregivers, and staff at all levels.


Friday & Monday 8am-4:30pm/Saturday & Sunday 8:30am-9pm

Job Summary

The University of Kentucky HealthCare Enterprise (UKHC) is seeking a Staff Support Associate I. The duties of this position include, but are not limited to: greeting and providing information to patients, guests, faculty, and staff; acting as a liaison among departments, facilities, and staff to address patient and guest needs; and effectively problem-solving for patients and guests.

Skills / Knowledge / Abilities

Customer Service, interpersonal communication, knowledge of UK HealthCare enterprise

Does this position have supervisory responsibilities? NoPreferred Education/ExperienceDeadline to Apply11/06/2020University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * What does creating a good patient experience mean to you and what character traits are necessary for it?

    (Open Ended Question)

  2. * University of Kentucky HealthCare recognizes a set of values that guide us in our daily interactions. By applying for a position within UK Healthcare, you are indicating your commitment and expressing your agreement to our five values. These values are diversity, innovation, respect, compassion, and teamwork. Please choose one of the UK Healthcare values and give a specific example when you exhibited this quality in your professional experience.

    (Open Ended Question)

Applicant DocumentsRequired Documents
    Optional Documents
    1. Resume
    2. Cover Letter




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    Job No:
    Posted: 10/25/2020
    Application Due: 11/9/2020
    Work Type: