Pre-Admission Advising & Student Services Specialist, School of Continuing and Professional Studies
Job location: Charlottesville, VA
Employment Type: Full-time
Posted data: 2020-10-23
The University of Virginia School of Continuing and Professional Studies (SCPS) seeks applications for a Pre-Admission Advising & Student Services Specialist to join their team. SCPS serves adult learners by providing access to educational experiences that blend academic scholarship with workplace relevance. With locations in Charlottesville, Richmond, Northern Virginia and Virginia Beach, the School strives to meet the continuing education needs of the Commonwealth's citizens. Throughout Virginia and beyond, SCPS opens the doors of UVA to thousands of nontraditional students seeking part-time programs offered at convenient times using online and classroom delivery modes.
The Pre-Admission Advising & Student Services Specialist serves as a key point of contact for UVA’s School of Continuing and Professional Studies (SCPS) regarding pre-admission advising, with a particular focus on transferability of credits toward admission and/or degree requirements. Under the guidance and direction of the Program Director, Academic Partnerships & Pre-Admission Advising, the Pre-Admission Advising & Student Services Specialist will help recruit and enroll students. Other responsibilities include:
- Conducts preliminary transcript evaluations for prospective applicants & communicates personalized feedback regarding transferability of prior course work and readiness to apply.
- Helps provide ongoing academic advising to prospects who continue taking transferable course work in preparation to apply for admission.
- Utilizes a client-focused/high-touch advising model to help identify and nurture “best fit” potential applicants and keep them engaged until the time they are eligible to apply for admission.
- Responds to inquiries with specific, timely information to ensure prospective applicants have a substantive/accurate understanding of key program features and requirements.
- Assists in the screening of submitted applications for completeness & informs applicants of missing materials or additional course work needed to be eligible for consideration.
- Supports Student Services and Enrollment Management (SSEM) leadership, including but not limited to the Director of Admission Services and Student Success, with tasks necessary to ensure a seamless student experience through the admissions to matriculation to enrollment funnel.
Education: Bachelor’s degree. Master’s degree strongly preferred
- Three or more years of experience in academic advising, college admissions, student services, program management or development, and/or transcript evaluation, preferably in working with adult students in a higher education setting.
- An entrepreneurial self-starter who enjoys supporting outstanding programs and increasing student enrollment to grow the organization.
- Team-approach, which is evidenced by open communication, a collaborative approach to problem solving, a commitment to process improvements, and collegiality.
- Demonstrated success in relationship building with students, instructors, and colleagues across the university.
Knowledge, Skills and Abilities
- Excellent analytical, strategic-thinking, problem-solving, and organizational skills, including the ability to manage a great deal of detail across multiple projects and tasks.
- Awareness of, respect for, and adherence to University of Virginia and SCPS policies and procedures (e.g., accreditation requirements, SCPS internal requirements, University contractual requirements, etc.).
- Effective, efficient and quality communication and facilitation skills both written and verbal.
- Outstanding interpersonal skills.
- Keen attention to detail.
- Ability to function in ambiguity and under pressure, juggling competing priorities.
- Accountable for results and actions.
Preferred: Understanding of complex organizations, particularly within higher education.
The preferred location for this position is Charlottesville, Virginia; remote workplace may be considered. If remote workplace is approved, regular trips to Charlottesville, Virginia will be required.
This position may require some travel, primarily day trips within the Commonwealth, but occasional overnight travel may be required.
Salary is commensurate with qualifications and experience.
Start date: January 2021
***Please note that all required documents MUST BE uploaded in the "RESUME" box and documents can be combined.***
***Applications that do not contain all the required documents will not receive full consideration.***
Apply online at https://uva.wd1.myworkdayjobs.com/UVAJobs search for requisition #R0019292 (or through Workday for internal applicants) complete the application and attach the following:
- Cover letter of interest describing your academic and professional experience and demonstrated experience working on issues of diversity, equity and inclusion and/or working with diverse populations.
- Contact information for three references.
The selected candidate will be required to successfully pass a background check prior to their first date of employment.
For questions about the application process, please contact Nicole Robinson, Faculty Search Advisor, at email@example.com.
Learn More About the University of Virginia School of Continuing and Professional Studies (SCPS) here: https://www.scps.virginia.edu/.
The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician’s Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.