Pathways Transition Specialist
The Pathways Transition Specialist will case manage current high school seniors (and their parents) and adults throughout their transition to NTC. The specialist will work to keep students engaged with the college throughout their transition from applicant to enrolled students, assisting with completion of admission requirements, referrals to support services, and preparation for starting college. The position will focus on helping students feel connected to the college and their peers prior to the start of the semester, particularly those who may be high risk.
Duties & Responsibilities
Essential Functions & Responsibilities
- Develop and coordinate with other Student Services departments to execute a strategic communication plan for high school seniors and adults who have applied to NTC.
- Assist current high school seniors and adults throughout the application process, providing reminders of important deadlines and facilitating programming to help confirm program selection and maintain student engagement.
- Develop and execute summer transition programming for high school graduates and adults enrolling at NTC to include post-secondary coursework, engagement opportunities, connections to on-campus resources in an effort to reduce summer melt.
- Develop and execute a strategic communication/support services plan for parents of high school seniors who have applied to NTC. This may include individual/group meetings, information sessions, print materials.
- Develop and execute a strategic plan to decrease the equity gaps that exist in students who transition from applicants to enrollments. Using data, develop strategies to target special populations with low transition rates.
- Lead and coordinate High School Ambassador leadership program whereby high school seniors serve as an extension of NTC’s recruitment team to engage their peers with NTC by representing NTC at special events and at their high schools.
- Support dissemination of strategic career pathways communication plan to educate stakeholders on career pathways at NTC.
- Stay current on NTC admission guidelines & programs, continuing education opportunities for students, and trends in higher education.
- Maintain a collaborative relationship with faculty, staff, and administration in support of admissions initiatives, up-to-date course information, program admission capacities, program outcomes, instructor expectations, etc.
- Participate in recruitment activities (special events, K-12 events and open houses) when appropriate.
- Participate in service training sessions, professional development activities and campus committees.
- Stay up to date on current media trends, technology trends, etc. that appeal to high school age students and their parents.
- Perform additional duties as requested.
- Associate’s degree in social science, education, marketing, or applicable field.
- Bachelor’s degree preferred.
- Minimum two years’ experience working with students in career exploration preferred
- Demonstrated knowledge of the Wisconsin Technical College System and NTC Programs, and a desire to promote technical college education.
- Demonstrated knowledge and understanding of advising, career development, and financial aid processes.
- Demonstrated proficiency to use current and cutting-edge technology.
- Strong customer service and case management experience. Ability to foster positive interpersonal relationships with internal and external customers.
- Demonstrated skill in working with populations having diverse socio-economic and racial backgrounds.
- Excellent communication skills. Group facilitation and presentation experience.
- Strong organizational skills. Ability to effectively plan, organize, promote and implement campus events and educational workshops.
- Able to work in a collaborative, team-oriented and fast-paced environment.
- Ability to travel to area schools and events.
- Valid Driver’s license with the ability to meet NTC’s insurance carrier’s standards.
- Ability to multitask
The duties and responsibilities listed are intended to describe the essential functions of persons assigned to this job. They are not intended as an exhaustive list of all job duties, responsibilities, and requirements.Physical Demands
6 to 8 hours: Performing repetitive movements and working indoors
4 to 5 hours: Grasping, sitting and twisting
1 to 3 hours: Bending, pulling, pushing, reaching, standing and walking
Less than 1 hour: Balancing, climbing, crawling, driving, kneeling, working in temperature extremes and working outdoors
Lifting and Carrying:
Less than 10 pounds: 15 or more repetitions per hour
10 to 20 pounds: 10-15 repetitions per hour
20- 50 pounds: 1-10 repetition(s) per hour
50-100 pounds: 1-10 repetition(s) per hour
More than 100 pounds with help: Less than 1 repetition per hour
Additional Physical Requirements:
Vision: Adequate with aid to read instructions, labels, documents, computer screens, and differentiate between colors.
Hearing: Adequate with aid to understand oral requests, telephone conversation, and PA systems.
Required Employee Program Safety Training:
Bloodborne pathogen, chemical hygiene, emergency action plan, emergency procedures, ergonomics (office/workplace) and slips, trips and falls.