Posting DetailsLogoPosting NumberSTA00636PO20Classification TitleIT Consultant IInternal TitleIT ConsultantCampusColumbiaWork CountyRichlandCollege/DivisionCollege of Social WorkDepartmentCOSW Institute for Families in SocietyBand 6Advertised Minimum Salary $44,935Advertised Salary Range$44,935 up to $50,086.Location of VacancyPart/Full TimeFull TimeHours per Week37.5Work Schedule
8:30 am – 5:00 pm with one hour for lunch, the hours per week is 37.50.
Must be willing to work a flexible schedule to meet the needs of the department.Type of Staff PositionResearch Grant (RGP)Basis 12 monthsJob Search CategoryInformation TechnologyBenefit Eligibility TypeResearch Grant (RGP)South Carolina RetirementYesState Insurance ProgramsYesAnnual LeaveYesSick LeaveYesAdvertised Job Summary
The University of South Carolina Institute for Families in Society (IFS) is seeking an IT Consultant I. This position will join the Information Technology (IT) team at IFS.
Under general supervision, this position diagnoses and repairs simple to moderately complex problems in response to customer reported incidents. Installs, configures, troubleshoots, and maintains simple to moderately complex customer hardware and software; provides solutions to end user computer and networking problems of a basic to moderate nature to ensure end user productivity; Serves as technical resource for users.
Bachelor’s degree in Information Technology Systems or related field and 3 years experience in computer systems development and modifications; or a high school diploma and 7 years computer experience,•Experience with Microsoft OFFICE 365 suite of products; general knowledge of Microsoft Windows 10 Operating Systems.
•Experience in assisting end-users with email (i.e., PC, MacOS, Andriod, iOS)
•Experience with troubleshooting and repairing PC hardware.
•Experience with Help Desk ticketing systems to monitor and track maintenance requests.
•Experience in deploying virtual desktops.
•Ability to perform basic Microsoft Active Directory administration.
•Understanding of wired & wireless network technologies (DNS, DHCP, VPN, TCP, IP).
•Understanding of Data Encryption.
•Basic knowledge of server, storage, and networking concepts.
•Basic to moderately complex knowledge of capabilities and intricacies of systems and applications.
•Ability to write and revise moderately complex to complex user documentation.
•Ability to understand and carry out moderately complex to complex technical and non-technical instructions and requests.
•Ability to communicate in a clear and concise manner, both orally and in writing.
•Ability to work effectively with supervisors, faculty and staff users, and IT personnel.
•Ability to provide status reports and other technical and non-technical reports in a clear and concise manner.
•Ability to work in a team environment as well as a goal-oriented individual who functions with the highest level of integrity and professionalism
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by December 5, 2020Quicklink for Postinghttp://uscjobs.sc.edu/postings/88439EEO Statement
The University of South Carolina does not discriminate in educational or employment opportunities on the basis of race, sex, gender, gender identity, transgender status, age, color, religion, national origin, disability, sexual orientation, genetics, protected veteran status, pregnancy, childbirth or related medical conditions.Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Do you have at least a Bachelor’s degree in Information Technology Systems or related field and 3 years experience in computer systems development and modifications; or a high school diploma and 7 years computer experience?
- * Do you have experience with Microsoft OFFICE 365 suite of products; general knowledge of Microsoft Windows 10 Operating Systems?
- * Do you have experience in assisting end-users with email (i.e., PC, MacOS, Andriod, iOS)?
- * Do you have experience with troubleshooting and repairing PC hardware?
- * Do you have experience with Help Desk ticketing systems to monitor and track maintenance requests?
- Cover Letter
- List of References and Contact Information