Sr. Business Analyst/Project Manager

Job description

Job location: Coral Gables, FL

Employment Type: Full-time
Posted data: 2020-11-30
Req: R100042540
Current Employees:

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Transforming Lives

The University of Miami is among the top research universities and academic medical centers in the nation, and one of the largest private employers in South Florida.

With more than 16,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.

The Sr. Business Analyst/Project Manager will work with our Student Offices and other University areas to implement enhancements to our Student Information Systems (SIS) ecosystem. By working closely with our stakeholders, this person will facilitate discussions to understand their needs, identify process improvements, document business processes and implement solutions. Projects include integrations between our SIS and other systems, customizations to our existing SIS and implementation of packages to extend functionality in our SIS system.

Department Specific Functions

  • Facilitates meetings and coordinates/schedules focus discussions.
  • Prepares and maintains documentation like business requirement documents, test cases, diagrams and meeting minutes.
  • Develops, communicates and coordinates the development of solutions by working in partnership with our stakeholders to meet requirements and specifications.
  • Assists teams in creating test plans and testing efforts.
  • Prepares and executes project charters, project schedules, cutover plans and scorecards.
  • Engages the change management team to ensure new functionality and changes to the application are effectively communicated to all stakeholders, and users are trained.
  • Escalates issues to higher levels when needed so any barriers can be addressed timely.
  • Analyzes the risks and future impact of decisions.
  • Makes decisions and takes timely independent action in pursuit of priorities
  • Partners with vendors and peer schools when needed to implement functionality to ensure best practices are followed and lessons learned by our peer schools are avoided.


The Sr. Business Systems Analyst collects data and provides analysis to assist in the development of technology plans and strategies that enhance overall performance, reduce costs, and increase efficiencies. The incumbent analyzes established operations, systems, methods, practices, and procedures to evaluate their effectiveness and ultimately make recommendations for improvements. Additionally, the Sr. Business Systems Analyst integrates people, equipment, facilities, and other resources to improve work results, operating efficiency, effectiveness, and productivity. This employee also assists in the design, delivery, and improvement of in-house software applications, training programs, and related courseware.


Reviews, analyzes, and triages application issues and cases. Creates and maintains detailed support documentation of ongoing projects, tests internal application releases, and performs periodic system maintenance. Provides training for internal users. Monitors system availability, working closely with system administrators and business systems analysts. Recommends changes in development, maintenance, and system standards. Develops detailed action plan with goals and target dates and obtains necessary approvals. Maintains ongoing communication and rapport with management team regarding project activity. Flowcharts existing processes versus improved flow. Prepares time and cost estimates for projects and proposals. Conducts research for best practice models and benchmarking. Applies industrial and management engineering techniques, such as process designs, optimization models, forecasting methodologies, and chain management principles, to improve overall systems. Analyzes existing flow of people, activities, and materials, employee work methods and utilization, policies and procedures, staffing levels, supervisory structure, space utilization, supply and demand optimization methods, forms, equipment, and computerized systems to design improved work systems. Designs facilities, management systems, and standard operating procedures. Develops management control systems to aid in financial planning and cost analysis. Improves productivity through the application of technology and human factors. Designs supply chain management standards across the institution. Conducts data collection to measure baseline versus improvement, before and after recommendations are implemented.

Creates formal presentations for projects and studies, including data collected, methodology used, results obtained, recommendations for improvement, and cost and savings involved. Participates in continuing quality improvement activities. Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.



Bachelor’s degree in relevant field

Certification and Licensing:

Not Applicable


Minimum 5 years of relevant experience

3 – 5 years Student ERP experience preferred

PMP Certification Helpful

Higher Education Background preferred

Knowledge, Skills and Attitudes:

  • Skill in collecting, organizing, and analyzing data.
  • Ability to recognize, analyze, and solve a variety of problems.
  • Ability to exercise sound judgment in making critical decisions.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:

Full time

Employee Type:


Pay Grade:





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Job No:
Posted: 10/21/2020
Application Due: 1/31/2021
Work Type: Full Time