Graduate Assistant for Tutoring Services-Student Support Services

Job description

Requisition Number:


Position Title:

Graduate Assistant for Tutoring Services-Student Support Services

Position Eclass:

GF - Graduate Flat Pay

Position Summary:

The term Graduate Assistant is the umbrella term that encompasses all types of GA appointments. Graduate Assistants are employed by the University to teach, conduct research, or assist with administrative duties in departments and non-academic units. Every attempt is made to assign Graduate Assistants to positions that are directly related to the student’s field of study or that provide the opportunity to develop transferable, professional skills. Graduate Assistantships are assigned in the department or unit and confirmed by the Graduate School.

Additional Details:

The Division of Student Success coordinates efforts to support undergraduate education at UNC Greensboro through close collaboration with faculty, staff, students, administrative units across campus, in the community, and with partner institutions. Reporting to the Office of the Provost, the Division champions student success campus-wide through centralized leadership in academic advising, curricular innovation, new student transitions, and direct support of student learning.

The Office of TRiO programs currently houses Student Support Services (SSS) Classic, SSS STEM-Health Sciences and the Ronald E. McNair Scholars Program. These are federally funded programs that serve undergraduate students who are first generation, low income, students with disabilities (SSS), and/or Black/African-American, Hispanic/Latinx, Indigenous, or Pacific Islander students (McNair).

Student Support Services STEM-Health Sciences (STEMH) is a TRiO program designed to maximize academic performance for UNCG students majoring in STEM-Health Science fields who are first-generation college students, from modest income backgrounds, or who have a documented disability, and who also demonstrate academic need for services. STEMH seeks to support participants to college graduation and beyond, and help students make the transition from one level of education to the next by providing personalized support in academic skills, counseling, and tutoring.

STEMH includes professional staff, graduate assistants, and undergraduate students who work collaboratively to accomplish division and office goals. The Graduate Assistant provides essential support for the tutoring component and is supervised by the Associate Director for Tutoring Services.

Graduate Assistant Responsibilities:

●Collaboratively supervise a team of ten to twenty peer and professional tutors serving students primarily in STEMH.
○Examine recorded tutoring sessions to ensure quality service is provided.
○Review session records on a consistent basis to develop follow-up action plans as needed.
○Conduct semesterly evaluation meetings to provide continuous feedback and development opportunities.
○Oversee the tutor payroll process for assigned tutors.
●Assist in the creation and implementation of a ‘Targeted Review Program’ to provide students with support prior to midterm and final examinations.
oMaintain canvas modules to ensure information is disseminated following targeted review sessions.
oDevelop assessment tools to analyze the effectiveness of the ‘Targeted Review Program’.
●Assist in the development and implementation of a ‘Specialized Instruction Program’ to support students in 100-200 level math courses.
○Develop assessment tools to analyze the effectiveness of the ‘Specialized Instruction Program’.
●Work closely with the Associate Director to recruit, interview, hire, and train peer and professional tutors.
●Attend weekly staff meetings.
●Complete other duties as assigned.

Time Commitment:

GAs are required to work 20 hours/week. Specific hours will be determined in coordination with the supervisor based on office needs; however, candidates must be available at least 4 days a week between the hours of 9 am-5 pm in order to adequately complete position responsibilities. This is a 9-month position requiring availability in the fall and spring semesters. The position begins August 2020 (or asap) and ends May 2021.


Graduate Assistants are compensated $12,000 for the 2020-2021 academic year, contingent upon federal and state funding allowances for the year. The Division of Student Success does not provide tuition waivers.

Skills and Qualifications:

●Ability to interact professionally with students and staff
●Excellent verbal and written communication skills
●Effective time management and self-management skills, including the ability to be self-starting
●Flexibility in a fast paced office environment
●Ability to carry out work with minimal supervision
●Strong attention to detail as it relates to administrative tasks
●Competence in MS Office, G Suite, and digital research

Minimum Qualifications:

To be eligible for appointments as a graduate assistant, you must:
•Maintain academic good standing at all times (3.0).
•Be enrolled full-time, which is generally a minimum of 9 credits.
•Make satisfactory progress toward your degree as defined by your academic program and the Graduate School.
•Meet the requirements to be eligible for employment in the U.S.

Additional Minimum Qualifications:

●Applicants must be a graduate student registered with The Graduate School and enrolled in classes each semester.
●Candidates who can commit two years to the position are preferred

Number of Months per Year:


Org #-Department:

Special Support Services - 10912

Posting Begin Date:


Open Until Filled:





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Job No:
Posted: 10/21/2020
Application Due: 12/16/2020
Work Type: Full Time