Job description

Posting Number:


Working Title:



UHC Pharmacy Services

About the University of Georgia:

The University of Georgia (UGA), a land-grant and sea-grant university with statewide commitments and responsibilities is the state’s oldest, most comprehensive, and most diversified institution of higher education ( UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA was founded in 1785 by the Georgia General Assembly as the first state-chartered University in the country. UGA employs approximately 1,800 full-time instructional faculty and more than 7,600 full-time staff. The University’s enrollment exceeds 36,000 students including over 27,500 undergraduates and over 8,500 graduate and professional students. Academic programs reside in 17 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.

Posting Type:


Retirement Plan:


Employment Type:


Benefits Eligibility:

Benefits Eligible

Full/Part time:

Full Time

Additional Schedule Information:

Monday-Friday, 9am-6pm

Advertised Salary:


Posting Date:


Open until filled:


Proposed Starting Date:


Location of Vacancy:

Athens Area

EEO Policy Statement:

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ([email protected]).

Classification Title:

Pharmacy Technical/Paraprofessional/Professional



Job Family:

Health Services



Minimum Qualifications:

Requires technical knowledge in the field acquired through an apprenticeship, a 2-year degree, or professional certificate. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

Position Summary:

Pharmacy Technicians are responsible for checking patients in at the pharmacy, prescription data entry, ordering and maintaining pharmacy inventory and supplies, insurance billing and processing prior authorization requests, and inventory and restocking of floor stock and crash carts under the supervision of a pharmacist. Additionally, Pharmacy Technicians will work with other health care professionals to provide excellent customer service and patient care to our patient population under the supervision of a pharmacist.

Knowledge, Skills, Abilities and/or Competencies:

Communication and some supervisory skills. Competency in assisting the pharmacist fill prescriptions and orders. Ability to work with Health Center staff on special projects. Ability to participate in activities that relate to supplies, budgeting, and performance improvement. Ability to assist in meeting the needs of ambulatory patients seen at the Health Center.

Physical Demands:

Stand for long periods of time (4-8 hours). Lift, carry moderate loads (40-60 lbs). See small objects clearly and discriminate color. Hear and transcribe phone orders. Operate all equipment.

Is driving a responsibility of this position?:


Is this a Position of Trust?:


Does this position have operation, access, or control of financial resources?:


Does this position require a P-Card? :


Is having a P-Card an essential function of this position? :


Does this position have direct interaction or care of children under the age of 18 or direct patient care?:


Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications):


Credit and P-Card policy:

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.


Engages patients during check-in and pick-up in a consistent manner of enthusiasm, kindness, and courtesy. Adheres to all workflow and customer service standards (posted in the Pharmacy Department). Communicates information to others to complete the processing, assembly and checking of the order. Provides clear and concise written documentation so that others are informed of actions. Avoids time consuming tasks which may delay check-in time at the primary check-in window. Alerts others to open a secondary check-in window by following the 3-in-line rule. If the primary window is unavoidably delayed, adjusts and ask for assistance so service may be continued for others waiting in line.

Percentage of time:



Prescription Processing and Product Assembly: Demonstrates proficiency in operation of dispensing software and systems. Adheres to all workflow and customer service standards (posted in the Pharmacy Department). Alerts Pharmacists of DUR messages for professional review. Communicates information to others to complete the order assembly and checking process. Provides clear and concise written documentation so that others are informed of actions. Develops and maintains claim adjudication skills. Use websites to verify patient insurance information when available. Alerts co-workers immediately when discovering issues that may prevent the completion of the order (drug not in stock, insurance problem, prior authorization, etc.). Assembles and packages prescription orders for pharmacist check and approval. Retrieves stock bottles and products from pharmacy shelving for the main order processing technician.

Percentage of time:



Answers the phone, counts pills, pours liquids, applies labels to bottles, shreds documents with PHI, checks in the daily drug order, puts up the daily drug order, helps patients at the window, calls the clinic if there’s a question about a prescription, enters data for filling prescriptions, loads labels in printer, loads paper in printer, helps patients with insurance, calls insurance companies if necessary and relays information to patients.

Percentage of time:



Receives and processes daily medication deliveries from wholesalers. Follows established processes to ensure on-hand medication supplies are adequate. Alerts management of discrepancies or shortages. Reports discrepancies to wholesalers when appropriate. Rotates stock on shelves and performs cycle-counts as assigned. Maintains orderly over-the-counter retail space, restocks items, and keeps shelves orderly and neat. Alerts management when pharmacy supplies are running low (bags, labels, vials, lids, bottles, etc.) Monitors stock levels of pharmacy supplies and replenishes.

Percentage of time:





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Job No:
Posted: 10/21/2020
Application Due: 12/20/2020
Work Type: