Posting Details

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Job TitleFinancial Aid AssistantPosting NumberF003762Position StatusFull TimeAssignment Length This field only applies to FacultyGrant FundedNoCategoryClericalClass Code35Pay Rate$13.99LocationSouthDepartmentDT Financial AidJob Summary

Serve as primary receptionist for current and prospective students for the Financial Aid Office. Assist students with applying for financial aid and understanding how to receive financial aid.

Essential Duties and Responsibilities

• Serve as primary receptionist for current and prospective students for the Financial Aid Office
• Assist students with applying for financial aid and understanding how to receive financial aid
• Files financial aid records and reports, posts information to records, sorts and distributes mail, answers telephone, and performs similar duties
• Computes amounts and checks totals on various financial aid reconciliation reports
• Types on or from specialized financial aid forms
• Inputs and retrieves financial aid information in Colleague system in connection with the responsibilities of serving financial aid students
• Makes copies of completed work
• Attends the workplace regularly, reports to work punctually and follows a work schedule to keep up with the demands of the worksite
• Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
• Supports the values of the College: diversity, teaching excellence, student success, innovation and creativity and service to the College
• Supports the mission, values and 3 goals and 8 principles of the College

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Required Education, Experience, Certifications, Licensures

• High School diploma or General Equivalency Diploma (GED)
• One (1) year of experience in supporting and serving customers
• Experience with computerized systems
• Proficiency with word processing, spreadsheet and presentation software
• Familiarity with higher education and College financial aid programs
• Excellent communication skills

Desired Education, Experience, Certifications, Licensures

• Two (2) years of customer service office experience
• Experience working within a college and/or university setting

Knowledge, Skills and AbilityAccommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

Special Instructions Summary

Successful candidates for this position must be available between the hours of 10:00 AM – 7:00 PM, Monday – Friday. Occasional weekend hours required during peak times.

Posted10/16/2020ContactJoLynn Sprole*jolynn.sprole@tccd.eduApplicant DocumentsRequired Documents

1. Resume / Curriculum Vitae

Optional Documents

1. Cover Letter
2. Unofficial Transcripts
3. Certification / License

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * Please select the highest level of education you have completed.
   • High School Diploma / GED
   • 60 or more College Credit Hours
   • Associate's Degree
   • Bachelor's Degree
   • Master's Degree
   • Doctorate Degree
   • None of the above
2. * Please list any certification or licensure you have that is directly related to this position.

   (Open Ended Question)

3. * How many years of administrative support / office experience that involved serving customers do you have?
   • Less than 1 year of experience
   • 1 year of experience
   • 2 years of experience
   • 3 years of experience
   • 4 years of experience
   • 5 or more years of experience
4. * How would you rate your level of experience using word processing, spreadsheet and presentation software (i.e. Microsoft Word, Excel, PowerPoint)?
   • Advanced
   • Intermediate
   • Beginner
   • None
5. * How would you rate your experience with web-based software?
   • Advanced
   • Intermediate
   • Beginner
   • None
6. * Describe your experience as it relates to this position.

   (Open Ended Question)