Manager, Telecommunications - 12165-1A
Updated: Oct 16, 2020
Location: UC Irvine Campus
Department: OIT ENTERP INFRA NTW/INFR/DR
Job Opening ID: 12165
Reports To: Senior Director, Enterprise Infrastructure
Working Title: Manager, Telecommunications
Department: OIT Enterp Infra NTW/INFR/DR
Bargaining Unit: 99
Payroll Job Code: 000527
Job Location: UCI Campus- Irvine
Percent of Time: 100%
Work Schedule: 8-5, M-F
Employee Class: Career
The Office of Information Technology (OIT) is a department of 400+ professionals delivering solutions to campus stakeholders that support the missions of teaching & learning, research and public service. OIT is organized into several divisions. The Enterprise Infrastructure (EI) division is charged with providing technical infrastructure services to other divisions and directly to campus. These services include (but are not limited to): data center, systems, networking and telecommunications.
Under general direction of the Senior Director, Enterprise Infrastructure, the Manager, Telecommunications position oversees the telecommunications function for campus, including but not limited to: telecommunications and telephone system operations and lifecycle management; projects; incidents and requests; risk identification and mitigation; first-level network device support. This position directly supervises the telecommunications engineering and field technician teams. The role is expected to manage priorities and meet objectives; provide direction to staff according to established policies and guidance; administer policies and procedures; analyze operations for improvements to efficiency and effectiveness. Manages the profit & loss of the telephone recharge service and works with the Business Office division to set rates and ensure accurate billing. This position is expected to act as part of the division leadership team and may be called upon to serve in campus or department workgroups or committees.
Commensurate with experience.
7+ years of experience managing
Bachelor's degree or equivalent work experience with an emphasis in computer science, data processing, computer information systems, or in a related field.
Advanced knowledge of professional communications and network systems in the completion of diverse assignments. Requires full knowledge of own area of functional responsibility. Advanced knowledge of the practices and techniques of the voice and data field and the ability to determine a course of action based on guidelines. Requires the ability to gather, organize, and prioritize work assignments, with limited guidance. Must be able to communicate complex information in a clear and concise manner. Demonstrated skill in managing technical staff. Excellent oral and written communication skills.
In-depth, advanced understanding of various network hardware platforms, network related protocols and software thorough knowledge and experience working with network management systems. Requires technical knowledge and skills associated with voice and data network systems. Experience working with represented staff.
Special Conditions Required:
Must possess a valid California Driver's License and participate in the DMV Pull Notice Program.
Final candidate subject to background check. As a federal contractor, UC Irvine is required to use E-Verify to confirm the work status of individuals assigned to perform substantial work under certain federal contracts/subcontracts.
The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.
UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at (949) 824-0500.