Under general supervision, to manage all operations of the Reference Department and library training programs by providing professional level reference and research services for faculty, staff, students, and the community. This is a highly visible professional position that serves as a primary consultant on library issues related to database instruction, research, print and electronic reference sources, and the Critical Life Skill of Critical Thinking/Problem Solving.Characteristic Duties and Responsibilities (include, but not limited to)
- Develop and deliver customized library, bibliographic, and/or information literacy instruction sessions including working closely with course instructors and developing materials to support instruction.
- Manage the Reference Department in accordance with library, regional, and national standards to include developing and administering research help desk policies and procedures; training, scheduling, directing and overseeing research help desk staff; maintaining and evaluating electronic reference resources and developing the reference collection by updating standard orders list and submitting orders for new/replacement titles to the Director of Library Services; and assist in prioritizing and preparing annual goals for the department.
- Provide professional level reference and research services including APA citation assistance to students, faculty and staff, and the community, in person, on the telephone, through email, and on live chat. Meet with students including attending class presentations and grading presentations.
- Under the guidelines of the Collection Development policy, select and de-select print and electronic resources for the library to meet the needs of students, faculty, staff, and community members.
- Learn and use new technologies to support library’s services and resources and to complete assigned projects.
- Review, update and modify print and electronic information to maintain currency and relevancy for users.
- Work with faculty and staff to schedule and plan workshops, instruction, tours, etc.
- Work with library staff as needed to address and resolve service issues, problems, and questions. Provide backup assistance at the Information Desk including assisting staff, students, and public, and answering the telephone.
- May be responsible for website development (Intranet, LibGuides, and database development/maintenance).
- Participate in and contribute to assignments and special projects of a similar nature and level. Maintain current professional and technical knowledge in the field through professional education and activities.
Knowledge, Skills, and Abilities:
- Knowledge of professional library principles and procedures of general and specialized reference resources.
- Working knowledge of electronic and print sources, electronic databases, the Internet, online catalog systems, and other computerized information resources.
- Ability to plan, organize, and schedule priorities.
- Ability to communicate effectively both orally and in writing.
- Ability to establish and maintain effective working relationships with customers and associates as a team member.
- Ability to demonstrate and teach research skills and how to search for, evaluate, select, and use relevant and credible information.
- Ability to work with and produce handouts and online instruction materials that are easily understood by users with a wide range of ability.
- Demonstrated leadership, independent judgment, and initiative.
- Demonstrated ability to direct other employees.
- Master's degree in Library Science from an ALA-accredited university or college.
- Two years of professional-level work experience in a library to include reference or formal library instruction.
The Reference Librarian supports the Student Services division and is available on or before December 16, 2020.
This position is a fulltime, 40/hour per week position with hours Monday through Friday; 4-days will be 8 a.m. to 5 p.m. and 1-day a week will be 11:30 a.m. to 8 p.m. (Day of the week working night shift can be flexible.)
All candidates both (internal and external) must attach the following to the completed online application. (Applications that do not have the required attachments will not be considered.)
3. Proof of Education (copy of diploma or official/unofficial transcripts)
Interview will be a two (2) part interview process. Selected candidates will be notified on November 4, 2020 to compelete an online video interview via Spark Hire.
Final candidates will be notified on November 12, 2020 if they are selected for a final interview; Interview will take on November 19, 2020 via zoom. Candidates will be required to prepare a teaching demonstration.