Communications Assistant

Job description

Communications Assistant

Date Posted: 10/15/2020
Req ID: 1086
Faculty/Division: University of Toronto Mississauga
Department: UTM: Office of the Registrar
Campus: University of Toronto Mississauga (UTM)


About us:

The university’s second largest division, U of T Mississauga has 17 academic departments and offers 156 programs in 92 areas of study. Home to approximately 15,000 students and over 1,000 faculty and staff, the campus houses the Mississauga Academy of Medicine, Centre for Medicinal Chemistry and Institute for Management and Innovation. With its distinctive interdisciplinary programs such as forensic sciences and biomedical communications, U of T Mississauga offers a broad array of continuing education programs and professional masters programs. Established in 1967, the campus features award-winning architecture, robust community partnerships and a dynamic student environment set amongst 225 acres along the Credit River in Mississauga.

Your opportunity:

The Office of the Registrar at U of T Mississauga delivers registrarial services to support U of T Mississauga's academic goals and U of T priorities in the areas of student information, interpretation of policies, and innovation of registrarial interactions. Our core mission is effective and sustainable strategic enrolment management: student recruitment, retention, success and graduation. Operating in a culture of cooperation and collaboration, we achieve our goals and objectives based on values of student-focused solutions, integrity of academic records and continuous innovative improvements.

Reporting to the Manager, Student Communications, the Communications Assistant is responsible for supporting the development and implementation of communications strategies in the Office of the Registrar (OR) for current undergraduate students at the University of Toronto Mississauga (UTM). The Communications Assistant will be responsible for researching, writing and editing content for electronic, digital and print communications, the website and social media that is student focused and will review, monitor and maintain the Website. The Communications Assistant will participate in the development of materials and design set up for various activities and special events, assist with surveys, reports and will create, design and produce web videos directed at new and current UTM undergraduate students. The Communications Assistant will develop and maintain ongoing social media presence with students in an ever changing social media environment.

Your responsibilities will include:

  • Researching and recommending story ideas that advance priorities and initiatives
  • Writing and editing targeted communications to support strategic initiatives
  • Drafting and editing content for print and/or online communications channels
  • Probing for information from clients to determine communication and outreach needs
  • Proofreading and fact-checking content
  • Keeping well-informed on social media trends, technologies and best practices
  • Tracking and monitoring social media analytics
  • Maintaining information on a website

+Essential Qualifications:

  • University degree in communications, creative writing, marketing or equivalent combination of education and experience. Formal training in design, layout and/or desktop publishing.
  • Minimum two years experience in a fast-paced, post-secondary environment in a communications and customer service role
  • Experience with digital, electronic and print design and production of communications fora diverse community
  • Experience developing, maintaining and updating websites
  • Experience creating and managing social media communications, videos and webinars
  • Excellent writing, proof-reading and editing skills with attention to detail
  • Strong communication, interpersonal and presentation skills
  • Demonstrated organizational and analytical skills with the ability to work effectively under pressure independently and in a team
  • Ability to manage projects, demonstrating initiative with a willingness to learn new technologies and stay informed on best practices
  • Proficient in the use of Microsoft Office, Adobe, Photoshop/Illustrator, social media, videography and webinars

Assets (Nonessential):

  • Knowledge and use of analytics

To be successful in this role you will be:

  • Adaptable
  • Multi-tasker
  • Possess a positive attitude
  • Proactive
  • Resourceful
  • Self-directed

Closing Date: 10/25/2020, 11:59PM EDT
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 07 -- $51,656 with an annual step progression to a maximum of $66,061. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Registrarial Services

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Diversity Statement
The University of Toronto is strongly committed to diversity within its community and especially welcomes applications from racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, LGBTQ persons, and others who may contribute to the further diversification of ideas.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see

Accessibility Statement
The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact [email protected].
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Job Segment: Communications, Marketing Communications, Proofreading, Copy Editor, Graphic Design, Marketing, Creative




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Job No:
Posted: 10/17/2020
Application Due: 10/26/2020
Work Type: