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Assistant Director of Web, Portal, and Business Applications

Job description

DescriptionPosition Summary: 

University Information Systems (UIS) provides technical services and enterprise applications to the University of Colorado’s (CU) four campuses and the Office of the President. UIS is committed to excellence in customer service, technical expertise, and the development of enterprise applications responsible for supporting CU’s students, faculty, human resources employees, finance employees, and others.

The Assistant Director of Web, Portal, and Business Applications serves as a production owner and development manager for the University’s system-wide Web, portal, and mobile applications.  This position serves as the leader of a co-development group of developers from across CU who are jointly engaged in the creation of a usable, performant, and feature-rich Web, portal, and mobile environment. The Assistant Director manages a diverse group of stakeholder priorities, sets development and quality assurance standards, promotes knowledge transfer among the co-development group, and enables local development talent to assist in meeting local needs within an enterprise focused framework.

This position reports to the Associate Director of PeopleSoft and is exempt from the State of Colorado Classified Staff System.

Duties and Responsibilities: Duties and responsibilities of the position include, but are not limited to: 

  • Management of enterprise Web, portal platform, mobile, and business applications, including the establishment and monitoring of performance according to defined service levels and problem resolution standards
  • Tactical vendor management to control costs, drive service excellence, mitigate risks, and gain an increased value of vendor solutions
  • Sets direction and establishes priorities for Technical Strategy and Leadership Mentoring, community leadership, and support of a cross-campus co-developer community based on the enterprise portal and mobile platform(s)
  • Leadership and definition of standard Web, portal, and mobile solution designs that conform to established application and system architecture standards and best practices
  • Collaborates with marketing and communications teams, academic departments, and colleges across the University to help them establish the technical specifications, functionality, and aesthetics needed to produce and maintain Web projects
  • Continual re-evaluation of current platforms, approaches, and architectures to adapt to changing business and technical goals
  • Manages new technology implementations and related strategy
  • Builds and maintains relationships with campus partners to establish expectations and meet community needs
Who we are:

System Administration, which also houses the Office of the President, is located in the uptown neighborhood of Denver with an office in Broomfield and a few smaller offices located on the campuses.  However, this position is located in Denver.  Many of our departments support the educational and research missions of the four University of Colorado campuses, but System Administration is not considered a campus. We provide diverse opportunities for professional development, innovation, and collaboration with talented staff and faculty.  Learn more about CU System Administration.

The University of Colorado has been proactive in response to the COVID-19 pandemic. You can visit our COVID-19 webpage for more information.

What we offer:


The salary range for this position has been firmly established at $93,304 - $117,563.

The University of Colorado has been financially impacted by the COVID-19 pandemic and has issued furloughs for select employee groups. This position may be subject to furlough. You can visit our furlough FAQ for more information.


The University of Colorado offers an excellent benefits package including:

  • Medical: Multiple plan options
  • Dental: Multiple plan options
  • Additional Insurance: Disability, Life, Vision and Wellness
  • Retirement 401(a) Plan: Employer contributes 10% of your gross pay
  • Paid Time Off: Accruals over the year
    • Vacation Days: 22
    • Sick Days: 15
    • Holiday Days: 10
  • Tuition Benefit: System employees have the benefit on all campuses 
  • ECO Pass: RTD Bus and light rail service
  • Additional Perks & Programs: Click here to access a few more Perks and Programs
Click here to access our Total Compensation Calculator to see what your total rewards could be at CU. This position is a University Staff position.

More information on benefits programs, including eligibility, is available at www.cu.edu/employee-services/.

Knowledge, Skills, and Abilities:To be successful in this position, candidates will need the following:

  • Knowledge of information technology service management (ITSM) principles and best practices
  • Knowledge of Accessibility, Universal Design, and/or User Experience Design standards and best practices
  • Technical computer skills, including the ability to assess complex data, utilize common operating systems, learn new software programs, and understand programming languages
  • Oral, written, and listening communication skills, including the ability to accurately interpret what others are saying and convey messages, information, concepts, and details accurately and clearly
  • Analytical and problem-solving skills, including the ability to examine and summarize data and trends in order to resolve issues and produce results
  • Organizational and project management skills, including the ability to set and meet goals and deadlines, manage appointments, create schedules, coordinate and facilitate meetings, and make decisions
  • Employee management, supervision, and team building skills, including the ability to train and coach others, communicate effectively, manage conflict, reward good behavior, and establish and maintain accountability
  • Ability to lead a community of developers across multiple campuses or reporting lines
  • Ability to learn and apply new technologies

QualificationsMinimum Requirements
  • Bachelor’s degree from an accredited institution of higher education, or equivalent professional experience (professional experience may be substituted for the educational requirement on a year-for-year basis)
  • Five (5) years’ experience managing Web/portal applications and platforms (e.g. Drupal, Peoplesoft Application Portal, uPortal), which includes:
    • Experience with HTML, CSS, and Javascript
    • Web application development using modern tools and frameworks (e.g. Bootstrap, Angular, jQuery, React, Node.js)
    • Designing and delivering user experiences for both desktop and mobile browsers
    • Using dependency management tools (e.g. NPM and Bower)
    • Leveraging APIs in front-end development
    • Utilizing ticketing systems (e.g. Cherwell, ServiceNow, JIRA)
  • One (1) year of experience in a team lead or supervisory role, which includes assigning and reviewing the work of others, providing guidance to internal and external team members, and assisting management with performance reviews (this requirement may be substituted by formal leadership training)
Preferred Qualifications
  • Seven (7) years’ experience managing Web/portal applications and platforms, as indicated above, which may also include:
    • One (1) year experience in leading a development team or personally developing an application for iOS or Android and publishing to their app store 
  • Two (2) years’ experience in a team lead or supervisory role, as indicated above (one year of this requirement may be substituted by formal leadership training)
  • Previous professional information technology (IT) experience working with or in government or an institution of higher education
  • Previous work experience providing portal services to students, faculty, and staff throughout their lifecycles
  • Previous experience with enterprise resource planning (ERP) systems
  • Expereince with continuous integration (CI)/continuous deployment (CD) pipelines and automation using tools like GitLab or Jenkins
  • Experience with Marketing Automation Tools (e.g. Salesforce, Pardot, Marketing Cloud)
  • Experience with graph databases or applicaton programming interfaces (APIs)

Job Category: Information Technology
Primary Location: Denver
Schedule: Full-time
Posting Date: Oct 16, 2020
Unposting Date: Ongoing




Diversity Profile: University


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Job No:
Posted: 10/17/2020
Application Due: 1/15/2021
Work Type: