Information Technology Analyst, Dept of Instructional Technology

Job description

Information Technology Analyst, Dept of Instructional Technology

West Valley-Mission Community College District

Closing Date: 11/11/2020

The Department of Instructional Technology, in the Administrative Services division, is seeking a talented individual to fill the position of IT Analyst, to support academic computing operations for West Valley College.

West Valley College is located in the heart of Silicon Valley. Our staff and faculty are among the most qualified in the state and our students appreciate our two colleges for our friendly staff and supportive atmosphere.

The purpose of this position is to perform professional duties related to the analysis, development, maintenance and administration of technology systems to meet business needs; to analyze, design, install, monitor and administer operating systems, utilities, and related software and systems including physical databases related to area of assignment; to consult with district customers to identify and analyze business functions that can be improved by the implementation of new technology solutions; and to perform professional maintenance and customer support duties.

Applicants who possess the knowledge, skills, and life experiences to address the cultural and educational needs of a culturally diverse student population are encouraged to apply.

100% of full time, 37.5 hours per week, 12 months per year, with anticipated start date of January 25, 2021. Schedule may change to include some evening or weekend hours, as needed. This position is represented by the West Valley-Mission Classified Employees Association (WVMCEA), Office, Technical & Business Services Employee Unit.

Work Location: West Valley College, Saratoga, CA

Salary and Benefits:
Anticipated Hiring Range:

  • $10,864-$11,915 monthly (WVMCEA Salary Schedule, Range 90, Steps A-C).

Benefits include:
  • Employer-contributed medical, dental and vision for employee, spouse, and/or dependents.
  • Employer-paid long term disability for employee.
  • Employer-provided life insurance.
  • 13 paid holidays, plus 1 floating holiday annually; paid non-workdays between Christmas and New Year.
  • 12 days vacation leave accrued annually; rate increases step-wise up to maximum 22 days vacation leave accrued annually.
  • 12 days sick leave accrued annually.
  • Personal necessity leave and personal business leave.
  • Educational growth incentive program from $45 to $225 monthly.
  • $500 longevity award annually after 10 years of service and $1,000 longevity award annually after 15 years of service.
  • CalPERS retirement.
  • Position is union affiliated.

Minimum Qualifications:
Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:

1. Understanding of, and sensitivity to the diverse academic, socio-economic, ethnic, religious and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff.

2. Equivalent to a Bachelor’s degree from an accredited college or university with major course work in information technology or a related field.


3. Two years of responsible, professional information technology experience related to area of assignment.

Examples of Duties and Responsibilities:
Duties may include, but are not limited to, the following:
  • Determine requirements, design, build, test, implement, maintain and enhance technology and business systems related to area of assignment.
  • Develop and implement plans for fully integrated systems, including operating systems, network systems, database systems, and applications.
  • Plan and implement modifications and upgrades to system configuration to improve utilization based on analysis of application and production requirements.
  • Determine system compatibility and performance, and impact of integration with new systems or upgrades.
  • Research available solutions and procure technology related equipment or services; research specifications and costs; research and prepare technical and administrative reports.
  • Develop and implement comprehensive test plans to ensure that systems and programs are tested and debugged.
  • Determine proper installation parameters for software and hardware, for smooth integration, transition and efficiency.
  • Analyze, detect, identify and correct technical problems and deficiencies.
  • For applications in area of assignment, meet with users regarding requests for new processes or modifications; modify, test, and deploy subroutines; update process flowcharts; set up and configure modules; determine and establish security protocols.
  • Monitor and collect data on system performance.
  • Plan, develop and implement security, backup and recovery procedures.
  • Develop computer programs or databases using computer based languages, as appropriate; perform other programming functions and modifications as assigned.
  • Oversee vendors, contract staff and/or students during the design, development, and implementation of assigned information technology projects; act as liaison between vendors, technical support staff, and multiple college departments.
  • Integrate complex systems for interoperability over various platforms and technologies.
  • Answer questions, respond to end-user requests in a timely manner; and provide information, assistance and training to personnel and departments on technology-related issues.
  • Keep abreast of technology advancements; develop and present training to staff on relevant technology related information, new equipment, program upgrades and other upcoming changes.
  • Prepare and maintain documentation and instructions; maintain and update manuals, codebooks, templates, web pages and related documents; and, follow recommended protocols and procedures.
  • Plan and maintain project schedules and work requests; monitor, coordinate and report project status and problems.
  • Function as project leader on technology implementation teams related to area of assignment; provide expertise in area of assignment.
  • Build and maintain positive working relationships with co-workers, other district employees and the public using principles of good customer service.
  • Foster an environment that embraces diversity, integrity, trust and respect.
  • Be an integral team player, which involves flexibility, cooperation and communication.
  • Perform related duties as assigned.

For more information on this position and to apply, please visit our website at the following link:

Applicants who, due to a disability, require accommodations to complete the application, testing or interview process, please contact Human Resources at (408) 741-2174 to arrange for assistance.

West Valley-Mission Community College District is an Equal Opportunity Employer.

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Job No:
Posted: 10/16/2020
Application Due: 11/12/2020
Work Type: