Financial Aid Coordinator

Job description

Posting Details

Posting NumberS140843Position TitleFinancial Aid CoordinatorDepartmentFinancial Aid/VeteransDivisionStudent DevelopmentLocationMain CampusClassificationProfessionalFLSA ClassificationNon-ExemptUnion/Non UnionNon UnionFull Time / Part Time? Full TimeSalary Range - Minimum$48,720.00 annuallyHours per week40Temporary? NoPosting Date10/05/2020Closing Date10/19/2020Open Until FilledNoSpecial Instructions to Applicants

For full consideration, unofficial transcripts for the required degree (if applicable) must be attached and submitted at the time of application.

All offers of employment are contingent upon the following:

  • Post-offer, satisfactory results of pre-employment background check

  • Post-offer, satisfactory results of pre-employment Drug Screening for employees that are new to the College

  • Post-offer, satisfactory results of pre-employment physical exam in circumstances where the nature of the work renders it appropriate or where Federal law or regulation requires

Application Procedures: “Apply to this Job at”

Joliet Junior College provides equal employment opportunities to all employees and applicants for employment without regards to race, color, ancestry, national origin, gender, gender identity, marital status, sexual orientation, disability, religion, age, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email [email protected] or call (815) 280-6725.

Advertising Summary

Founded in 1901 as the nation’s first public community college, JJC’s dedication to student learning, community prosperity, and personal growth has influenced generations of students and community partners. Our six campuses and extension centers ensure accessibility and empower 30,000 students annually to improve their lives through the power of education.

Our commitment to our mission drives the change and innovation necessary to meet the evolving needs of our students, employees, and community. Our continued success is drawn from talented, diverse, and committed employees whose knowledge and passion for education create a thriving culture both in and out of the classroom.

JJC supports an inclusive and collaborative environment where everyone can learn, grow, and perform at their best. We invite you to apply your skills and experience in a way that supports excellence and rewards your contributions. Join our family and make JJC your first choice!

The college supports this commitment by providing full-time employees with a comprehensive benefits package for our full-time employees including:

Blue Cross Blue Shield of Illinois (employee & family)

  • Medical

  • Dental

  • Vision

Flexible Spending Account

403(b) and 457(b) option for pre-tax retirement savings
Joliet Junior College Tuition Assistance (employee & family)
Long Term Disability

Life Insurance & a comprehensive leave plan including:

  • Federal holidays

  • Vacation

  • Personal

  • Sick
Link to Human Resources website

Job Details

STATUS:Full time
DEPARTMENT:Financial Aid/Veterans
DIVISION: Student Development
REPORTS TO:Director, Financial Aid/Veterans
PLACEMENT: Professional Grade S07
MINIMUM PAY RATE:$48,720.00 annually

Position Summary

This position serves as the primary contact for students and parents providing in-depth advising and resolutions in regards to financial aid eligibility. Position is responsible for interpreting financial aid regulations, analyzing student data, and implementing procedures to ensure regulatory compliance and delivery of financial aid. Manages one or more federal, state or military aid/benefit programs; coordinates all on-campus and off-campus financial aid events. Performs all supervisory functions over the full and part-time financial aid front desk staff and student workers. Performs high audit risk and compliance related tasks, such as reconciliation and Return of Title IV Funds (R2T4) processes. Serves as a backup for all critical functions of the office and supports the assistant director and director as needed.
1.Professionally represent Joliet Junior College and uphold the College’s core values.
2.Coordinate all on-campus and off-campus events, such as financial aid application completion nights, high school financial aid presentations, cross-departmental events, and other community events. Schedule and monitor staffing for each event.
3.Coordinate the yearly updates of all financial aid materials, including the handbook, catalogs, brochures, forms, web pages, etc. Review office policies and procedures and recommend changes as needed.
4.Represents the college as a speaker, presenter, or in similar capacities in high schools, service clubs, community events, and other activities of a similar nature.
5.Perform the selection, training, direct supervision, and evaluation of, full and part-time front desk staff and student workers. Develop and conduct training and assessment for student workers.
6.Monitor front desk schedule and adjust work hours as needed. Work with assistant director to schedule other staff as needed. Oversee the payroll for the front desk staff and student workers.
7.Perform as the backup on all critical processing functions of the office such as ISIR imports, SAP, autopackager, etc.
8.Advise and assist students, parents, supporters, staff, and faculty concerning all aspects of financial aid/veterans via phone, email, chat, and in person.
9.Process and monitor the aid/benefit program assigned to ensure awards and disbursements are correct and timely.
10.Perform verification and make necessary corrections to student financial aid applications to determine eligibility. Review documents submitted by students and parents to determine eligibility.
11.Demonstrate thorough understanding of awarding processes (i.e. packaging of grants, campus work-study, direct loans, and scholarships). Demonstrate ability to adjust aid due to a change in the student’s eligibility and effectively and professionally communicate reasons for adjustment.
12.Maintain a thorough understanding of institutional, federal and state financial aid regulations and policies.
13.Assists in the reconciliation of accounts with the Student Accounts and Payments / Finance offices.
14.Conduct financial aid workshops, new student orientation presentations, loan groups for new borrowers, and assigned financial aid activities.
15.Understand, utilize, and speak competently about reports generated for maintenance and reconciliation of federal and state aid programs.
16.Communicate effectively with both internal and external stakeholders with regard to financial aid issues.
17.Regularly attend and participate in workshops, seminars, and professional conferences. Complete professional development courses as assigned, and demonstrate success with related assessments.
18.Actively seek out and participate in various on-campus teams, committees, task forces, etc. Participate in achieving departmental and college goals and objectives.
19.Demonstrate a positive attitude and a team approach toward accomplishing departmental/institutional goals, and cultivate these same characteristics in employees/student workers supervised.
20.Assist the director/assistant director with the required materials for compliance audits and program reviews.
21.Maintain a high level of confidentiality and protect student information in compliance with FERPA and HEA laws.
22.Perform related duties as assigned.

Minimum Qualifications

1.Bachelor’s degree.
2.Three (3) years of professional financial aid work experience.
3.Proficient in the rules and regulations of the Department of Education Title IV and State of Illinois programs, funding, and need analysis.
4.Time management, attention to detail, problem solving, and multitasking abilities.
5.Excellent interpersonal, written, and verbal communication skills.
6.Extensive personal computer skills and knowledge of Microsoft Office Suite.
7.Ability to work extended evening and weekend hours at peak times of the year.
8.Ability to work with a diverse group of faculty, staff, students, public, and other community agencies.

Preferred Qualifications

1.Experience with Ellucian Colleague system.
2.Experience in supervision and training.
3.Ability to speak Spanish fluently.
4.Experience in a community college setting.

Physical Demands

1.Normal office physical demands.
2.Ability to travel between campus locations, to community events, and to both in-state and out-of-state training.

Working Conditions

1.Duties are performed indoors in the usual office environment.

Compliance Announcement


Joliet Junior College is committed to assisting members of the JJC community in providing for their own safety and security. The annual CLERY security compliance document along with the Fire Safety Report (FSR) and the Missing Person Policy (MPP) for students residing in “on campus” student housing is available at the JJC Police Department website :

If you would like to receive the ASR, FSR or MPP in booklet form, you may stop by the Campus Police Department located on Main Campus in G 1013 or call Campus Police at 815-280-2234. The website and booklet contain information regarding campus security and personal safety such as crime prevention and reporting, police law enforcement authority, disciplinary procedures and other related security policies. They also contain information about crime statistics for the three previous years for all JJC campuses, property owned and controlled by JJC District 525 and on public property immediately adjacent to JJC campuses.

This information is required by law and is made available by the Joliet Junior College Police Department.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a Bachelor's degree or higher?
    • Yes
    • No
  2. * Do you have at least three (3) years of professional financial aid work experience?
    • Yes
    • No
  3. * Please rate your level of experience in the rules and regulations of the Department of Education Title IV and State of Illinois programs, funding, and need analysis.
    • Proficient
    • Expert
  4. * Do you have time management skills, detail oriented, and have problem solving and multitasking abilities?
    • Yes
    • No
  5. * Do you have excellent interpersonal, written, and verbal communication skills?
    • Yes
    • No
  6. * Please rate your personal computer skills and knowledge of Microsoft Office Suite.
    • Beginner
    • Intermediate
    • Expert
  7. * Are you willing and able to work extended evening and weekend hours at peak times of the year?
    • Yes
    • No
  8. * Do you have the ability to work with a diverse group of faculty, staff, students, public, and other community agencies?
    • Yes
    • No
  9. * Do you have experience with the Ellucian Colleague system?
    • Yes
    • No
  10. * Do you have experience with supervision and training? Please explain.

    (Open Ended Question)

  11. * Do you speak fluent Spanish?
    • Yes
    • No
  12. * Do you have experience in a community college setting? Please explain.

    (Open Ended Question)

Applicant DocumentsRequired Documents
  1. Resume
  2. Cover Letter
  3. Unofficial Transcripts
Optional Documents
  1. Other Document




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Job No:
Posted: 10/16/2020
Application Due: 10/22/2020
Work Type: