Content Manager I

Job description

Posting Details

Job TitleContent Manager IDepartmentOpenStaxFull Time/Part TimeFull-TimeRequisition NumberS21114Open Date10/08/2020Close Date10/26/2020Salary Information

$45,000 annually minimum, with hiring salary commensurate with experience and qualifications.

Work Schedule

- Monday through Friday, 9 a.m. to 5 p.m.
- May occasionally require after hours and weekend work
- This position is expected to be remote as needed in response to university needs and will be required to equip a home office including secure, high speed internet

Benefits EligibleYesEligible for OvertimeNoPosition Summary

The content manager I role is central to the success of OpenStax and its products. Primary responsibilities include developing content markup specifications, ensuring quality of content as it is produced on OpenStax platforms, and publishing content directly to users. Through these duties the content manager I contributes to a variety of OpenStax products, including online, PDF, and print textbooks; OpenStax Tutor courseware; and other formats.
The content manager I is an expert in content production methods, and participates in the early stages of content development by advising on markup and platform solutions to meet market needs. This entails collaboration with external vendors to develop new content and maintain OpenStax’s growing library. The content manager I also tests code rollouts, works closely with developers who maintain OpenStax platforms, and refines styling and functionality of the content. In addition, this position provides support to end users by assisting the marketing and customer support teams.
The content manager I reports to the assistant director of content development.

Education RequiredBachelor's DegreeMajor/DisciplineSubstitution for Education RequirementMay substitute additional related experience, above and beyond what is required, on an equivalent year for year basis in lieu of the education requirement.Education Preferred

Bachelor’s or Master’s degree in computer science, electrical engineering, statistics, or other quantitative fields

Experience Required1 yearType of Experience

One year of experience in one or more of the following: publishing, maintaining digital content, quality assurance, professional or technical writing, or in other closely related field (professional paid experience gained as a student worker and during internships is acceptable)

Substitution for Experience RequirementEducation may not be substituted for the experience requirement.Experience Preferred

Experience working in an education technology or publishing environment

License/Certification Required


License/Certification PreferredSkills Required

- Knowledge of computer system capabilities, business processes and workflow
- Understanding of the software development life cycle
- Basic experience with enterprise applications and understanding of database driven applications
- Skill in conducting interviews
- Excellent communication skills, both written and verbal, including the ability to bridge functional and technical resources by communicating effectively with individuals of varying systems expertise and business needs
- Listening, negotiation and conflict resolution skills
- Ability to maintain good customer relations with clients and external vendors and partners
- Knowledge of a markup language, such as HTML or XML, and keen interest in the technical aspects of content production
- Absolute dedication to detail

Skills Preferred

- Fluent ability to read, write, and speak in Spanish
- Proficiency in Adobe Creative Suite
- Knowledge of CSS and/or JavaScript
- Proficiency with GitHub, ZenHub, and/or Google Apps
- Proficiency with a text editor, such as Sublime Text or Atom
- Proficiency with command line tools, such as Terminal

Internal / External Contacts

Internal: Contact with Rice employees

External: Contact with Rice visitors and contractors

Physical Demands

Requires working at a computer for extended periods of time (up to eight hours per day).

Working Conditions

- Monday through Friday from 9 a.m. to 5 p.m.
- Occasionally extended hours are required, including evenings and weekends
- Occasional travel to work with partners or attend conferences and meetings
- This position is expected to be remote as needed in response to university needs and will be required to equip a home office including secure, high speed internet

Essential Personnel

Position is not considered essential during a campus emergency.

Rice University Standard of Civility

Serves as a representative of the University, displaying courtesy, tact, consideration and discretion in all interactions with other members of the Rice community and with the public.

Security Sensitive

As defined under the Texas Education Code and Rice Policy No. 425, this position is security sensitive and employment in this position is contingent upon the successful completion of a background check.

Special Instructions to ApplicantsQuick Link for Posting Functions

- Analyzes and documents user needs, existing and new policies, processes, procedures and operational methods to consider possible improvements to new and existing systems
- Defines and documents business requirements and test cases for system developments
- Includes the writing of all or a portion of functional specifications
- Coordinates with business and technology teams, ascertaining system requirements, such as program functions, output requirements, input data acquisition, and system techniques and controls
- Problem solves in areas such as system design, input/output requirements and procedural flow between departments and/or business systems
- Performs configuration of enterprise application software
- Performs testing of new systems, upgrades and patching of existing systems; may include developing test plans
- Conducts and documents results of testing
- Develops instructional materials, training and job aids
- Performs all other duties as assigned

Additional Functions or Information Job Duties

Applicant DocumentsRequired Documents
  1. Cover Letter
  2. Resume
Optional Documents
    Supplemental Questions

    Required fields are indicated with an asterisk (*).

    1. * What is your highest level of education?
      • High School Diploma or Equivalent
      • Some College
      • Associate's Degree
      • Bachelor's Degree
      • Master's Degree or Higher
    2. * Do you have one year of professional experience in one or more of the following: publishing, maintaining digital content, quality assurance, professional or technical writing, or in other closely related field?
      • Yes
      • No
    3. * Which professional experience do you have?
      • Publishing
      • Maintaining Digital Content
      • Quality Assurance
      • Professional or Technical Writing
      • Other Closely Related Field
    4. * Are you fluent in Spanish, both in written and verbal skills?

      (Open Ended Question)

    5. * Please provide the salary or range that you would require or consider for this position.

      (Open Ended Question)




    Diversity Profile: University



    View more

    Learn more on Inside Higher Ed's College Page for University

    Arrow pointing right
    Job No:
    Posted: 10/16/2020
    Application Due: 10/26/2020
    Work Type: