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Application Support Coordinator

Employer: University of North Texas
Location: Denton

Administrative Jobs: Institutional & Business Affairs, Clerical & Administrative Support
Institution Type: Four-Year Institution

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UNT System Overview

Welcome to the University of North Texas System, or UNT World as we like to call ourselves. UNT World includes the University of North Texas in Denton, the University of North Texas at Dallas and the University of North Texas Health Science Center in Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region and we are committed to transforming lives and creating economic opportunity through education. Over the past decade, combined UNTS enrollment has grown by more than 25 percent to nearly 44,000 students.

Posting TitleApplication Support CoordinatorDepartmentUNT-Enrollment Systems-165100Job LocationDentonFull Time/Part TimeFull-TimeSalary InformationSalary commensurate with experienceDepartment Summary

Enrollment Systems area provides strategic planning and operational oversight of enrollment systems and applications for the Division of Enrollment.

Position Overview

The Enrollment Systems Department at the University of North Texas is seeking to hire an Application Support Coordinator to join our team. This position provides support and development of systems supported by Enrollment Systems such as People soft and Perceptive Content. Processes both internal and external requests for Student Record information. Supports processing of routines and adhoc mass data changes via program scripts. This position edits and creates webpages, manages SharePoint and creates technical documentation. Responsibilities of the position include but are not limited to: Troubleshooting issues with document imaging system and provide support as needed. Process requests for student record data using PS Query, SQL and BI Publisher. Assist with security for Peoplesoft and other systems. Edit and assist with maintenance of website security, design and content for Registrar sites. This position is responsible for working with multiple IT teams and the university departments to develop, maintain, and enhance University applications. Responsible for working at an intermediate level gathering business requirements and the upgrade of, and on-going support for, software and applications.

Minimum Qualifications

Bachelor’s Degree in related field and one year of related experience in computing,
information systems, or related field; or any equivalent combination of education,
training, and experience.

Knowledge, Skills and Abilities

• Ability to test and install computer programs based on technical specifications using standard development tools. • Skillful understanding of relational database, client-server concepts, and computer programming, and understanding of all phases of the application development lifecycle. • Strong MS Office skills (Word, Excel). • Certifications in supported technologies. • Excellent organization, teamwork, problem-solving, and communication (verbal and written) skills. • Ability to work well with people in all levels of the organization.

Preferred Qualifications

Understanding of SQL and experience creating technical documents.

Required License / Registration / CertificationWork Schedule

M-F, 8am-5pm

Driving University VehicleNoSecurity SensitiveThis is a security sensitive positionEEO Statement

The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices.

Classification TitleApplication Support CoordPhysical RequirementsCarrying, Lifting up to 10 pounds, Pulling , Pushing, Reaching, Sitting, Squatting, Stooping, Bending, Standing, Walking, Writing, Grasp, Talk or Hear, Lifting up to 25 pounds Job Duties

This position is responsible for working with multiple IT teams and the university departments to develop, maintain, and enhance University applications. Responsible for working at an intermediate level gathering business requirements and the upgrade of, and on-going support for, software and applications.

Defines and analyzes information technology needs and then works with appropriate teams to modify existing software, systems, and/or processes to meet the user needs. Performs data mapping, conversion testing, and end-user documentation.

Creates technical specifications and detailed software design documentation based on business requirements.

Tests and installs complex computer programs based on technical specifications using Enterprise standard development tools.

Identifies the cause and designs or develops an approach for resolution. Works with users and other IT members on a routine basis to troubleshoot reported problems pertaining to application software.

Assesses the impact of application upgrades and provides feedback. Works on multiple projects with competing deadlines.

Posting NumberS1191PPosition End Date (if temporary)Special Instructions to ApplicantsQuicklink for Postinghttp://jobs.untsystem.edu/postings/39900Supplemental Questions

Required fields are indicated with an asterisk (*).

* What is your highest level of education attained?
- GED
- High School Diploma
- Associate's Degree
- Bachelor's Degree
- Master's Degree
- Doctorate
* How many years of experience do you have in this type of position?
- 0-1
- 1-3
- 3-5
- 5-7
- 7+

Documents Needed to ApplyRequired Documents

Resume
Cover Letter

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Working at University of North Texas

Since 1890, the University of North Texas has been a catalyst for transformation for its students and the North Texas region. As the nation’s 26th largest public university, UNT is dedicated to providing an excellent educational experience to its 36,000 students while fueling the intellectual, economic and cultural progress of one of the largest, most dynamic regions in the United States.

A student-focused public research university, UNT graduates more than 8,500 students each year from its 12 colleges and schools and offers 97 bachelor’s, 82 master’s and 35 doctoral degree programs, many nationally and internationally recognized. As UNT’s strengths in science, engineering and technology grow, the university continues to nurture its core areas of distinction in music, education, social sciences, business, the arts and humanities. Leading Texas public universities in the number of Goldwater Scholars and designated a “Best in the West” university by The Princeton Review, UNT is known for its academic excellence.

By providing access, welcoming diversity and strengthening collaborations with our many educational, business and community partners, as well as building new partnerships across the globe, UNT's faculty and staff work each day to prepare students for the challenges they will meet in our changing world.

Fostering global understanding and promoting cultural appreciation are central to preparing tomorrow's successful global leaders. Our strategic international partnerships seek to improve quality of life, facilitate the exchange of ideas and culture, and allow for important research addressing global issues. UNT's campus benefits from a rich diversity of about 2,500 international students representing 140 countries.

UNT faculty produce groundbreaking research in a wide range of disciplines spanning the sciences, mathematics, engineering and technology while also making nationally recognized contributions in the arts and humanities. The College of Music is one of the nation’s best music colleges with an internationally respected jazz program. UNT has the oldest program in emergency administration and planning and a unique program in applied philosophy and environmental ethics.

UNT also is home to many national centers and institutes, including the Net-Centric Software and Systems Center — a National Science Foundation Industry/University Cooperative Research Center; the Center for Electronic Materials Processing and Integration; the Institute of Applied Science; the Center for Advanced Scientific Computing and Modeling; and the Center for the Study of Interdisciplinarity.

UNT has developed many state-of-the-art research facilities, such as the federally funded Center for Advanced Research and Technology, one of the nation’s most extensive facilities for powerful materials characterization and analysis; a high-performance computational facility; and a clean room/nanofabrication research facility (under construction). UNT’s research extends outside the academy as well, with field stations as close as a neighboring lake and as far away as southern Chile.

In addition, UNT is developing Discovery Park, a research park with technology incubator facilities on a 300-acre property near the main campus. The university also has developed a Design Research Center in the heart of the Dallas design district.

As the largest and most comprehensive university in the North Texas region, UNT is growing as a national leader in education, research and scholarship, student support and community engagement — the pillars of a great public research university. UNT’s ultimate mission is to give a green light to greatness by helping its students, region, state and nation excel.

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