Campus Safety Dispatcher - INTERNAL POSTING (Open to current Lynn employees only)
Lynn University is an innovative, global and personalized college based in Boca Raton, Florida. Our 3,000 students are from approximately 100 countries. Our NCAA Division II Fighting Knights athletics program has won 25 national championships (and counting!)
The Chronicle of Higher Education consistently recognizes us as a "Great College to Work For" with high scores in compensation and benefits; work/life balance; job satisfaction; respect and appreciation, and more.
As a Lynn employee, you will help us build a better world with our students. Lynn is currently accepting applications for the position of Campus Safety Dispatcher.The Campus Safety Dispatcher receives and responds to telephone and radio calls and dispatches staff to routine and emergency situations. They will monitor all alarms and surveillance equipment and assist the public with information as needed.
Essential Duties and Responsibilities
- Receives calls and dispatches appropriate personnel to respond. Calls or alarms may originate by telephone call, personal request, radio, or through monitoring activity on the CCTV monitors.Receive and distribute phone calls, e-mails and pass-on information to the appropriate parties.Manage all radio transmissions and ensure the system is functioning properly. Responsible for all written communication and their accuracies. Serves as the primary link between Campus Safety and local emergency response units.Responsible for overall dispatch office management (i.e. supplies, forms and operational manuals)Responsible for preparing and ensuring the daily activity log (Morning Report) is submitted accurately and that the distribution of Incident Reports to selected administrators is completed accurately. Responsible for monitoring, interacting, reporting, and having a working knowledge of all access control (C-Cure), Alert/Mass Communications (Connect Ed), and CCTV's (Indigo Vision) systems.
- Minimum of one year of dispatch experience required.High school diploma or general education degree (GED).Valid driver's license and clean driving record.Must be able to work the following shifts: Sunday, Monday, Tuesday from 6pm-6am and Wednesday from 6pm-12 am.
- Must have customer service experience.Excellent multi-tasking skills.Must be able to type 35 words per minute.
Lynn University does not discriminate on the basis of race, color, gender, religion, sexual orientation, national origin, disability, genetic information, age, pregnancy, parenting status, veteran status or retirement status in its activities and programs. In accordance with Title IX of the Education Amendments of 1972, Lynn University does not discriminate on the basis of sex. Inquiries concerning the application of the non-discrimination policy may be directed to the Lynn University Compliance Officer/Title IX Coordinator at 3601 N. Military Trail, Boca Raton, FL 33431, [email protected], or +1 561-237-7727; or to the U.S. Department of Education Office for Civil Rights.
Lynn University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award baccalaureate, master's and doctoral degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call +1 404-679-4500 for questions about the accreditation of Lynn University. 2020 Lynn UniversityAmericans with Disabilities Act
Please notify us at least five days in advance if a reasonable accommodation for a disability is needed by calling +1 561-237-7639.The Annual Security and Fire Safety Report
In compliance with the Clery Act, the University annually provides a report to each student and current employee, as well as to prospective employees and students, that provides a detailed disclosure of information regarding campus security practices (including Emergency Response Plan, Timely Warnings, Emergency Warnings, Missing Persons, fire safety policies, fire prevention data, and Crime Log policies), as well as crime and fire-related incident statistics for the preceding year. The Annual Security and Fire Safety Report is available online at lynn.edu/securityreportFor your health, Lynn University is now smoke- and tobacco-free.