Director of Parking - Parking Department (136629)

Job description


Position Announcement

Director of Parking

Office of the Vice Chancellor for Student Affairs

The Office of the Vice Chancellor for Student Affairs at the University of Illinois at Urbana-Champaign is accepting applications and nominations for the position of Director of Parking.

The University of Illinois at Urbana-Champaign is one of the original 37 public land-grant institutions created by the Morrill Act in 1862. It is located in east-central Illinois, about 140 miles south of Chicago, 125 miles west of Indianapolis, and 180 miles northeast of St. Louis. The flagship campus of the University of Illinois system has nearly 34,000 undergraduate students, over 16,000 graduate students, and more than 10,000 faculty and staff.

The University of Illinois is an Equal Opportunity, Affirmative Action employer that recruits and hires qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or veteran status. For more information, visit

Duties and responsibilities of the Director include:

  1. Develop and manage all Parking department efforts in strategic planning, resource allocation, and staffing decisions. The Director will have a broad range of independent decision-making authority regarding the management of the Parking department.
  2. Develop and manage the direction, activities, and staff operations of the Parking department. These responsibilities include permit sales, parking enforcement, coordination of special events, parking lot maintenance, meter collections, mobile payment services, appeal management, signage and garage maintenance, technology services, bicycle pick up, citation collections program and new construction management.
  3. Formulate, implement, and interpret programs and policies for the department.
  4. Lead, organize, and manage the Parking Advisory Committee as an ex-officio member. Ensure appropriate input from campus stakeholders on important strategic and policy level decisions.
  5. Provide high-level customer service in a diverse multicultural environment, including faculty, staff, students, visitors, and city partners.
  6. Responsible for the design, execution, and effectiveness of a system of internal controls to ensure department operations are effective and efficient, department assets are safeguarded, department financial information is reliable, and the department complies with applicable laws, regulations, policies, and procedures. Fiduciary responsibility includes management of over $9 million in revenue.
  7. Develop funding scenarios and provide financial analysis for major changes or additions to the parking budgets.
  8. Develop business plans focused on the expansion and/or reduction of services, acquisition of equipment and supplies, and the implementation of new services and technologies.
  9. Use best practices in the parking industry that are essential to enhance the university parking experience. This includes technology, social media trends, networking through professional development workshops, association meetings, and conferences specifically related to parking, technology, accessibility, traffic demand management, safety, and sustainability initiatives.
  10. Develop marketing strategies to communicate with campus regularly via web site, newspapers, social media, internal and external correspondence, and deliver oral presentations regarding parking's current policies, fees, practices, and general parking information.
  11. Lead collaborative relationships with shared services on behalf of the Parking department, with Human Resources, Business Affairs, Auxiliary Shared Information Services and Marketing.
  12. Additional duties as assigned to further the mission of the unit/organization.

A Bachelor's degree is required. Minimum qualifications include ten years of progressive supervisory responsibilities in the parking industry, and experience in conflict management and negotiation techniques. Required skills include a demonstrated leadership abilities as evidenced by the successful implementation of programs and processes, the development and maintenance of collaborative relationships, and strong employee supervision and development skills. Demonstrated ability to work with persons from diverse socio-economic and cultural backgrounds including students, employees, parents of students, community members, visitors and other stakeholders. Proven ability to consistently demonstrate a high degree of personal integrity and emotional maturity. Current skills in budget development and management, and administering complex public business practices. Ability to develop, recommend and implement short and long-range strategic plans. Demonstrated analytical, problem solving and data-driven process evaluation skills.

A Master's degree and/or Certified Administrator of Public Parking (CAPP) is preferred, as is experience reviewing maintenance requirements of surface and structured parking, and knowledgeably recommending repairs within industry best practices. Experience planning and managing parking and transportation operations for large events such as concerts, sporting events, and the like. Experience with the development or revision of a parking and transportation plan. Knowledge and experience in applying best practices to campus parking and transportation programs (e.g., higher education institutions, municipalities or similarly large and dispersed programs with a wide range of constituents). Knowledge and/or experience working with T2 systems Inc. and License Plate Recognition (LPR Genetec). Proven ability to work with labor union represented employees. Be able to demonstrate effectiveness managing an auxiliary enterprise.

Salary is commensurate with qualifications and experience. This is a full-time (100%), benefits-eligible academic professional position appointed on a 12-month basis. Starting date is as soon as possible after closing.

Candidates must complete an online application at and upload a cover letter, resume, and names and contact information for three professional references. For full consideration, completed applications should be submitted by October 28, 2020.

For additional information please contact:
Office of the Vice Chancellor for Student Affairs
Phone: (217) 333-1300
Email: [email protected]

The University of Illinois conducts criminal background checks on all job candidates upon acceptance of a contingent offer. The University of Illinois System requires candidates selected for hire to disclose any documented finding of sexual misconduct or sexual harassment and to authorize inquiries to current and former employers regarding findings of sexual misconduct or sexual harassment. For more information, visit Policy on Consideration of Sexual Misconduct in Prior Employment. As a qualifying federal contractor, the University of Illinois System uses E-Verify to verify employment eligibility.

College Name or Administrative Unit:Office of the Vice Chancellor for Student Affairs Category:2-Administrative Title:Director of Parking - Parking Department (136629) Open Date:10/14/2020 Close Date:10/28/2020 Organization Name:OVCSA-Auxiliary




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Job No:
Posted: 10/15/2020
Application Due: 10/28/2020
Work Type: