Academic & Research IT Support Engineer Sr
Job Title: Academic & Research IT Support Engineer Sr
Location: Atlanta, Georgia
Full/Part Time: Full-Time
Job ID: 221226
Provide advanced unit level research IT design, integration, implementation, modification, and support services, typically in an academic or research unit. Hold the role of a senior level subject matter expert regarding delivery of IT services in support of research and instruction. Position focuses on maximizing the delivery of high- value consultative services to faculty and their research groups. This position will interact on a consistent basis with: Faculty, staff, students, postdocs, and unit managementThis position typically will advise and counsel: Faculty, staff, Postdocs, and unit managementThis position will supervise: Students or lower level IT personnelResponsibilities
Job Duty 1 -
Consult with academic and research faculty and administrative leadership; analyze complex needs and requirements for large research groups or instructional labs.
Job Duty 10 -
Perform other duties as assigned
Job Duty 2 -
Design, develop, test, implement and evaluate functional and technical IT system requirements and specifications; provide expert technical advice to research groups.
Job Duty 3 -
Advanced system administration of systems for multiple research groups, including monitoring and ensuring performance and reliability objectives.
Job Duty 4 -
Responsible for the data management and security operation for multiple research groups. Formulate and implement recovery plans including backup; communicates security and data management practices to end users.
Job Duty 5 -
Responsible for the operational support of a large and diverse set of set of cyber-infrastructure resources (including desktops, workstations, data acquisition systems, and other computational and data resources).
Job Duty 6 -
Perform updates to server and desktop software/applications; recommend and implement replacement, consolidation and/or upgrade of computational and data resources.
Job Duty 7 -
Develop complex scripts or programs to automate monitoring and deployment activities; review source code when appropriate.
Job Duty 8 -
Recommend hardware and software procurements; manage assets for a School or a large number of research groups.
Job Duty 9 -
Develop and recommend standard operating procedures.
Bachelor's Degree or an equivalent combination of education and experience
Other Required Qualifications
Ability to work outside of typical business hours as needed, potentially including but not limited to evenings, weekends, and holidays.
Four to six years of job related experience
Additional Preferred Qualifications
Preferred skills include working knowledge of one or more programming language and operational software development methodology
Preferred Educational Qualifications
Bachelor's Degree in Computer Science, Information Technology or related field
This job requires advanced knowledge and skill in the installation and maintenance of information technology hardware and software at all layers; a full understanding of industry practices and campus policies and procedures; advanced skills in problem solving, decision making, customer service, system documentation and communications; familiarity with enterprise systems, networking, security and overall IT architecture including systems management; strong understanding of how to properly secure research workload along with NIST 800-171 I DFARS 7012 compliance issues.
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