Associate Director, CPD Conference Management

Date Posted: 10/13/2020
Req ID:1432
Faculty/Division: Faculty of Medicine
Department: Continuing Professional Development
Campus: St. George (Downtown Toronto)

Description:

About us:

Home to over 40 departments and institutes, the University of Toronto's Temerty Faculty of Medicine lies at the heart of the Toronto Academic Health Science Network and is a global leader in ground-breaking research and education, spanning clinical medicine, basic science and the rehabilitation sciences sectors.

Your Opportunity:

The Continuing Professional Development (CPD) unit is one of the world’s largest providers of continuing education and professional development programming for physicians and other health professionals. CPD facilitates and supports the development of a full range of specialized medical education programs. Working with program directors and conference chairs from across the Faculty of Medicine, CPD accredits close to 400 programs and conferences per year that attract over 45,000 learners from across Canada and internationally.

As Associate Director, CPD Conference Management, you will lead a team of planning professionals who are responsible for managing a portfolio of 120 medical education programs and conferences that attract over 10,000 attendees annually. You will apply your extensive industry experience in full-cycle conference management to ensure high quality program delivery, develop client relations and retention strategies, oversee individual conference budgets totaling $14,000,000, and utilize technology to improve efficiency. Your proven track record of building and mentoring high performing teams and embracing innovation will help us shape the future of our continuing professional development programs and conferences.

Your responsibilities will include:

• Managing the development, delivery and evaluation of program and conferences including: event specific budget management and reconciliation, facilities contracting, speaker support, registration process, evaluation processes, audiovisual requirements, e-learning options, communications, and accreditation and commercial support standards
• Managing the work-flow of staff in a deadline-driven environment, and providing advice and direction on issues relating to design, marketing, registration, budgeting, and accreditation and commercial support standards of continuing education events
• Maximizing revenue streams through providing recommendations on program pricing, procurement and cost containment
• Advising on and review all contracts ensuring that terms and conditions are in the best interest of CPD and the client

Essential Qualifications:

• University degree or acceptable equivalent combination of education and experience
• Minimum five years’ related experience preferably in a university or health care environment
• Proven full-cycle industry experience with significant results, leading large, high-profile conferences
• Experience sourcing and implementing digital event technologies, and an understanding of information systems innovations as applied to administration and e-learning functions
• In-depth experience in hotel and convention space sourcing, negotiations and contracting
• Experience developing and leading high functioning teams, including the ability to engage and motivate staff
• Experience developing marketing strategies and custom plans that are national and international in scope
• Experience with sponsorship solicitation and sponsor relationship management
• Current knowledge of relevant issues and trends affecting event management and continuing professional development and continuing medical education
• Exceptional interpersonal and communication skills, strong problem solving and ability to mobilize and maintain effective event management work groups
• Demonstrated strategic, organizational and planning skills
• Strong analytical skills with emphasis on ROI analysis
• Strong consulting skills with the ability to quickly assimilate business needs and effectively advise and influence partners and senior leadership
• Advanced sales and negotiation skills
• Highly professional and energetic customer service orientation with an awareness of and sensitivity to the client base

Assets (Nonessential)

• Project Management Certification (PMP) or Certified Meeting Planner (CMP) designation
• Masters Degree in Business or Education Administration

To be successful in this role, you will be:

• Entrepreneurial
• Goal Oriented
• Perceptive
• Accountable
• Tactful
• Problem solver

Closing Date: 11/03/2020, 11:59PM EDT
Employee Group: Salaried
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone: PM 4 -- Hiring Zone: $91,506 - $106,758 -- Broadband Salary Range: $91,506 - $152,510
Job Category: Administrative / Managerial

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Diversity Statement
The University of Toronto is strongly committed to diversity within its community and especially welcomes applications from racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, LGBTQ persons, and others who may contribute to the further diversification of ideas.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP.

Accessibility Statement
The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact uoft.careers@utoronto.ca.
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

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