Medical Case Coordinator

Job description

DescriptionUniversity of Colorado | CU Anschutz Medical Campus
School of Medicine/Department of Psychiatry/ARTS – Adult Outpatient
Health Care Professional - Medical Case Coordinator – Behavioral Health
Position #00704730 – Requisition #19366

* Applications are accepted electronically ONLY at *

The University of Colorado Anschutz Medical Campus seeks individuals with demonstrated commitment to creating an inclusive learning and working environment. We value the ability to engage effectively with students, faculty and staff of diverse backgrounds.

The Department of Psychiatry/ARTS has an opening for a full-time University Staff (unclassified) Medical Case Coordinator position.

The University of Colorado Anschutz Medical Campus is a public education, clinical and research facility serving 4,500 students, and a world-class medical destination at the forefront of life-changing science, medicine, and healthcare. CU Anschutz offers more than 42 highly rated degree programs through 6 schools and colleges, and receives over $500 million in research awards each year. We are the single largest health professions education provider in Colorado, awarding nearly 1,450 degrees annually. Powered by our award-winning faculty, renowned researchers and a reputation for academic excellence, the CU Anschutz Medical Campus drives innovation from the classroom to the laboratory to the delivery of unparalleled patient care. Read CU Anschutz Quick Facts here

Job Summary:
The Medical Case Coordinator - Behavioral Health position operates within the Addiction Research and Treatment Services (ARTS) Adult Outpatient Program, with clinic locations in Denver, Aurora and Lakewood. The ARTS Adult Outpatient Program is part of the School of Medicine, Department of Psychiatry. ARTS Adult Outpatient clinics provide drug and alcohol assessment, psychosocial and pharmacological treatment for adults. Programs in various clinic locations include traditional outpatient, intensive outpatient and may contain specialty services for clients referred by the criminal justice system, county departments of human services, and services for pregnant women, individuals who are HIV positive or gender responsive services. This position provides medical case coordination, wraparound services, drug and alcohol assessment, psychosocial and pharmacological adjunctive services to adult clients receiving substance abuse treatment. The Medical Case Coordinator contributes to the goals individualized treatment plans for clients. This position will travel frequently within the Greater Denver Area but will be based at the Opioid Treatment Program.

The coordination and follow-up of medical treatments are key components of medical case management and support a successful recovery from substance abuse. These services ensure timely and coordinated access to medically appropriate levels of health and support services and continuity of care through ongoing assessment of the client’s needs and person support systems. Medical case management includes the provision of treatment adherence counseling to ensure readiness for medical treatment. Case management locations will include the ARTS clinics, hospitals, doctor’s offices, human service organizations, criminal justice offices, nursing, hospice, rehabilitation and long-term care facilities as well as other locations. Ensures that the care plan is carried out properly and has the desired result. In addition to medical case management services, provides trauma-informed, strengths-based, and client-led case management services that include but are not limited to: referrals to temporary and long-term housing, employment and educational support, and basic needs support and referrals (food, clothing). Provides transitional and discharge planning to establish and/or maintain medical support following substance abuse treatment. Medical Case Coordinator is to exercise discretion regarding what information is appropriate to disclose and should seek guidance from their supervisor.

Examples of Work Performed:

  • Conduct initial client meetings and gather information to address the client’s immediate needs to encourage engagement and retention in services. This will include gathering information about the client’s health care, psychosocial and other service needs. 
  • Interview clients for admission to ARTS outpatient drug/alcohol treatment and make recommendations and/or referrals for ancillary care. 
  • Verify enrollment in medical care and support enrollment of the uninsured in Medicaid or basic health care if eligible. 
  • Provide access to emergency financial assistance to include food vouchers, utility payment and transportation assistance to promote and maintain positive health outcomes. 
  • Facilitate health and wellness related group therapy as well as case management sessions for clients and their families. 
  • Communicate with internal and external constituents regarding discharge planning in order to facilitate a seamless transition. 
  • Maintains current and accurate records and treatment notes as required by policy and procedure.
  • Ensures all appropriate releases of information are signed and up to date. 
  • Composes reports and memorandum. 
  • Participates in the clinic’s weekly team meetings and any necessary external related meetings such as medical case conferences or rounds. 
  • Communicates client’s treatment progress to community partners per appropriate releases.
  • Consults with supervisor to ensure continued quality of care.
  • Works with healthcare professionals and others in the community to assess patients’ health and oversee plans to manage client’s conditions and progress. Includes frequent case review and consistent collaboration with internal and external constituents. 
Salary and Benefits:

The hiring range for this position is $51,175 - $56,292 and is commensurate with skills and experience.
This position is not eligible for overtime compensation.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.
Total Compensation Calculator:

Diversity and Equity:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at [email protected]

The University of Colorado Denver | Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

The University of Colorado Denver | Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees. 

QualificationsMinimum Qualifications:  

  • Bachelor’s degree in psychology, social work, counseling, human services, nursing or closely-related field
  • One (1) year of experience providing medical case management services
Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis, but not for the specific one year of experience.

Preferred Qualifications:

  • Experience working in an Opioid Treatment Program or with clients participating in Medication Assisted Treatment.
  • Possess a valid registration, in good standing, with the Colorado Department of Regulatory Agencies (DORA) as a Certified Addiction Counselor (CAC) Level II or higher, or be eligible to obtain a CAC Level II certification within 12 months of hire date.
  • Graduation from an accredited college or university with a Master’s degree in psychology, social work, counseling, human services, nursing or closely-related field.
  • Experience working in a case management role with clients who are involved with probation, human services, social services, criminal justice programs, and/or other referral sources. 
  • Experience creating client-centered service plans. 

  • Knowledge of the medical system and supportive resources
  • Knowledge of local medical, vocational and other supportive resources.
  • Excellent communications and interpersonal skills
  • Excellent written communication skills
  • Ability to engage clients in case management services
  • Ability to comply with established rules, policies and procedures and meet deadlines
  • Ability to be open-minded and nonjudgmental
  • Ability to develop healthy relationships with clients
  • Ability to establish boundaries with clients
  • Ability to exercise discretion (e.g. client confidentiality)
  • Ability to communicate effectively in written form, which includes the ability to check for typographical, grammatical and spelling errors.
Conditions of Employment:

  • Must agree to fingerprinting and criminal background check. Required background checks include a review with the Colorado Bureau of Investigation (CBI) and Federal Bureau of Investigation (FBI). 
  • Subject to pre-employment, post-accident, post-incident or reasonable suspicion drug and alcohol testing per UCD Addiction Research and Treatment Services Department Policies.
  • Must be willing and able to work a flexible schedule, including some evenings, weekends and holidays.

Job Category: Health Care
Primary Location: Aurora
Schedule: Full-time
Posting Date: Oct 12, 2020
Unposting Date: Ongoing




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Job No:
Posted: 10/14/2020
Application Due: 1/12/2021
Work Type: