MEDICAL ASSISTANT, CERTIFIED - PATIENT ENGAGEMENT CENTER

Job description

Duke Primary Care is the largest primary care network in the greater Triangle area with family medicine and internal medicine providers, and pediatricians in 34 locations throughout the Triangle.

Duke Nursing Highlights:

  • Duke University Health System is designated as a Magnet® organization
  • Nurses from each hospital are consistently recognized each year as North Carolina’s Great 100 Nurses.
  • Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
  • Duke University Health System has 6000 + registered nurses
  • Quality of Life: Living in the Triangle!
  • Relocation Assistance!

Duke University Hospital Patient Engagement Center seeks to hire a Certified Medical Assistant who will embrace our mission of Advancing Health Together!

Summary

The Certified Medical Assistant (CMA) functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The Patient Engagement Center supports the hospital based clinics and the Primary Care offices.

Job Duties

Administrative duties may include but are not limited to the following:

  • Answer telephones
  • Update and file patient medical records
  • Fill out insurance forms
  • Handle correspondence
  • Schedule appointments
  • Arrange for hospital admissions
  • Arrange for laboratory services
  • Handle billing and bookkeeping.
  • Perform other administrative duties as directed.

Clinical Duties may include but are not limited to the following:

  • Assist medical and nursing staff in a variety of tasks including:
  • Explain treatment procedures to patients
  • Preparing patients for examinations and procedures
  • Promote patient/family understanding of the educational content and his/her involvement in the plan of care, and document in patient record.

Minimum Qualifications

  • High School Diploma, GED or equivalent is required
  • Graduation from the following (depending on CMA Level) is strongly preferred
  • CMA I - An accredited Medical Assistant program
  • CMA II or CMA III - A Medical Assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES)
  • The following years of experience is required based on the CMA level (Note: 1 year of experience will be provided for an Associate degree in Medical Assisting):
  • CMA I - no experience required
  • CMA II - Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting.
  • CMA III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting.
  • Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA is required
  • BLS Certification is required.
  • Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

    Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

    Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

     

     

     

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    Job No:
    Posted: 10/14/2020
    Application Due: 12/13/2020
    Work Type:
    Salary: