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Clinical Trials Systems Administrator

East Carolina University

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Job Details

Job Title:

Clinical Trials Systems Administrator

Position Number :


Vacancy Open to :

All Candidates

Department :

EHH BSOM R and GS Admin

Department Homepage :

Advertising Department :


Division :


Classification Title :

IT Client Support Manager I

Working Title :

Clinical Trials Systems Administrator

Number of Vacancies :


Full Time Equivalent (FTE) :

.50 - .74

Full Time or Part Time :

Part Time

Salary Range:

Commensurate with Qualifications

Position Location (City) :


Position Type:


Job Category :

Non-Faculty Information Technology

Primary Function of Organizational Unit :

East Carolina University’s Brody School of Medicine and Division of Health Sciences maintain an Office of Clinical Trials (CTO). The CTO was established to focus upon the provision of clinical research across East Carolina University. The CTO assists ECU faculty to develop, maintain, and promote the safe conduct of clinical trials at ECU, Vidant Health Systems, and across the eastern corridor of North Carolina

Job Duties :

The Clinical Trials Systems Administrator supports the CTO by maintaining and aligning specific information technology systems that enhance the clinical research experience for scientists and researchers.

The position requires careful management of information for a wide variety of technological products related to clinical research across multiple departments, offices, schools, colleges, external sponsors, and partners.

The Clinical Trials Systems Administrator is accountable for developing, monitoring and maintaining systems to manage clinical trials across all specialties. This position reports to the Director of Clinical Trials Office.

The Clinical Trials Systems Administrator will have a thorough understanding of the impact and workflows to maintain a research study management system, including parameters, cycles, procedures, time tolerances, interpretation of research assessments, and develop schemas for each research study.

The Clinical Trials Systems Administrator will work closely with investigators, and other study team members to analyze research accrual data.

Roles of the Clinical Trial Systems

Administrator include:

End User Support

Oversight and coordination of the Clinical Trial Management System (CTMS), ensuring all modules including clinical research, billing compliance, and patient registries are optimized for efficiency.

Develop the protocol for use of the OnCore Clinical Trials Management System to be followed by all clinical trial teams.


Consult and collaborate with the clinical research management team to review reporting needs and developing reporting mechanisms.

Analyze data for real time metric reporting and financial management and tracking for all clinical trial activity. Ensure compliance with standards of the Medical Center Organizational Competencies.

IT Systems Administration

Maximize the use of OnCore’s system-level efficiency by working collaboratively with ECU’s IT teams

Integrate the OnCore with other clinical operating systems such as the electronic medical record system and financial accounting system.

Serve as the primary resource to implement, modify, upgrade, and continual support for the management of the clinical research systems.


Responsible for on-going training needs assessment and ensuring all persons utilizing the CTMS are competent to perform functions necessary for work on the clinical trials.

Work with CTMS vendors and the Clinical Trials Office Director to improve upon existing training programs and to develop new training opportunities for the use of OnCore.

Minimum Education/Experience :

Bachelor’s Degree
Must have working knowledge of clinical trials and related documentation.
Ability to analyze complex clinical trial protocols and refine language and data into an external system.
Must have the ability to work closely and effectively with a diverse group of administrators.
Must have a passion for excellent customer service and commitment to exceptional quality.

License or Certification Required by Statute or Regulation :


Preferred Experience, Skills, Training/Education :

Master’s Degree or higher also preferred.
Prior work within the OnCore CTMS product is considered highly desirable.
Prior work in alternative CTMS products will be considered a plus

Special Instructions to Applicant :

East Carolina University requires applicants to submit a candidate profile online in order to be considered for the position. In addition to submitting a candidate profile online, please submit online the required applicant documents:

Curriculum Vitae
Letter of Interest
List of Three References (noting contact information)

Additional Instructions to Applicant:

In order to be considered for this position, applicants must complete a candidate profile online via the PeopleAdmin system and submit any requested documents. Additionally, applicants that possess the preferred education and experience must also possess the minimum education/experience, if applicable.

Job Open Date :


Open Until Filled:


Initial Screening Begins :


Rank Level:

Not Applicable

Quick Link for Direct Access to Posting :


East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified applicants from women, minorities, veterans, individuals with a disability, and historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department of Human Resources at (252) 328-9861 (Voice/TTY) or

Eligibility for Employment :

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.

Office of Human Resources Contact Information :

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.


ECU offers a challenging academic environment and an energetic campus life. We are committed to excellence through a talented and diverse faculty and staff. One of the perks of working at ECU is that you can take up to 9 credit hours of classes per year at no cost to you. There is also a textbook loan program in place available to permanent ECU staff and faculty, or their eligible dependent children or spouse. ECU also offers excellent benefits, including health care and retirement plans, and generous leave time.

Scholarship. Discovery. Service. Leadership.

Here, those values are more than just buzzwords. They indicate the wealth of opportunity that ECU students experience while engaging in the rigorous pursuit of knowledge. They define the many ways in which students innovate and forge new paths. They encompass the life lessons our students learn while serving others and improving communities. They emphasize the encouragement our students receive to stand up and lead the way into a brighter tomorrow.

To be a national model for student success, public service and regional transformation, East Carolina University:

  • Uses innovative learning strategies and delivery methods to maximize access;
  • Prepares students with the knowledge, skills and values to succeed in a global, multicultural society;
  • Develops tomorrow's leaders to serve and inspire positive change;
  • Discovers new knowledge and innovations to support a thriving future for eastern North Carolina and beyond;
  • Transforms health care, promotes wellness, and reduces health disparities; and
  • Improves quality of life through cultural enrichment, academics, the arts, and athletics.

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