Insurance Representative Please see Special Instructions for more details. * Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write 'see resume' on your application when completing the job duties section.* If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).* Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.* Applicants must be currently authorized to work in the United States on a full time basis. Position DetailsJob TitleInsurance RepresentativePosition Number001832Vacancy Open toAll Candidates Time-LimitedNoDepartment Homepagehttps://administrationfinance.ecu.edu/healthsciences/Advertising DepartmentCLINICAL FINANCIAL SERVICESDivisionAdministration & FinanceClassification Title10422 Admin Support SpecialistCompetency Level2 - JourneyWorking TitleInsurance RepresentativeNumber of Vacancies1Full Time Equivalent (FTE)1.0Full Time or Part TimeFull TimeRecruitment Range$31,200 - $44,549Anticipated Hiring Range$32,000 - $34,000Salary Grade EquivalencyGN06Work ScheduleM-FWork Hours8-5Position Location (City)GreenvilleJob CategoryStaff - Office/ClericalOrganizational Unit Overview
Clinical Finance and Business Support Services/Group Practice Administration is responsible for the clinical and administrative oversight of the group practice for ECU Physicians. The practice is comprised of approximately 360 faculty physicians, 52 contracted providers and employs a diverse clinical support staff of more than 1,200 individuals, of which approximately 350 employees are working within revenue cycle operations. The practice provide approximately 550,000 outpatient, 155,000 emergency room and 126,000 inpatient services annually to nearly 160,000 patients. Clinical Finance and Business Support Services reports to the ECU Physicians (ECUP) Executive Director and ECUP Chief Financial Officer to support key fiscal and operational components of the clinical practice and revenue cycle operations. These include direct management responsibility for staffing and operations in the centralized functions of the Central Billing Office (CBO) and oversight for decentralized activities. Centralized functions include: Payor Contracting and Evaluation, Regulatory Compliance and Credentialing; Computer System and Procedure Training; Insurance and Patient Billing, Follow-up and Collections; Cash Management of Professional Fee Revenue; Business Intelligence Services such a Reporting and Analytics; Coordinated Patient Access Support; and Contact Center Decentralized functions include: Registration, Referral Management, Pre-Service Financial Preparation; Service Identification and Reconciliation; Coding and Charge Entry; and Project Management and Process Improvement.Job Duties
Insurance Representatives provide third party payment revenue support for all ECUP clinical site services. Duties of this position include but are not limited to: proper and timely billing as it relates to ECUP professional medical claims, follow up and collection of revenues from insurance companies, be knowledgeable of compliance trends as it relates to billing and reimbursement, and assist in the prevention of potential errors that could be considered fraudulent or abusive by a third party payer.
The Insurance Rep will also serve as ECUP revenue cycle representative for their clinical specialty when third party payer on-site meetings are conducted and serve as ECUP revenue cycle representative for their clinical specialty in clinical departmental coding and PAS meetings as needed.
CLINICAL SUPPORT POSITION – NOT SUBJECT TO STATE HUMAN RESOURCES ACT.
The ECU Brody School of Medicine is affiliated with Vidant Medical Center. Vidant Medical Center is the flagship hospital for Vidant Health and serves as the teaching hospital for the Brody School of Medicine at East Carolina University.
High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.License or Certification required by statute or regulation
N/APreferred Experience, Skills, Training/EducationLicense or Certification required by the Department
N/ASpecial Instructions to Applicant
- Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write ‘see resume’ on your application when completing the job duties section.
- If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
- Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
- Applicants must be currently authorized to work in the United States on a full time basis.
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.AA/EOE
East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified applicants from women, minorities, veterans, individuals with a disability, and historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.
Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department of Human Resources at (252) 328-9861 (Voice/TTY) or [email protected].Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.Office of Human Resources Contact Information
If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to [email protected] Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Please indicate where you learned about this job vacancy.
- Chronicle of Higher Education
- Greenville Daily Reflector
- Raleigh News & Observer
- ECU Website
- Curriculum Vitae/Resume
- Cover Letter
- List of References