Call Center Operator

Job description

Posting Details

Job TitleCall Center OperatorRequisition NumberDU07146Department Name3CU00:Utilities & Energy ManagementWork LocationLexington, KYSalary Range15.00Type of PositionStudentPosition Time Status Part-TimeRequired Education


Required Related Experience


Required License/Registration/Certification


Physical Requirements

Sitting for long periods of time



Job Summary

Monitor FMS equipment to ensure proper operation for Campus, Med Center,
Aux Services, and Athletics. Monitor and respond to Simplex TSW Campus Fire
Alarm System. Manage and document Campus Fire Alarms “IN and OUT of
Service”. Monitor Emergency Elevator phones and direct response as required.
Answer phones in proper manner and respond to calls. Dispatch alarms
needing attention to appropriate areas. Provide information on logs, on each
call, to allow follow up. Use email to improve communication between shifts
and supervisor.

Skills / Knowledge / AbilitiesDoes this position have supervisory responsibilities? NoPreferred Education/ExperienceDeadline to Apply11/21/2020University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

    Applicant DocumentsRequired Documents
      Optional Documents
      1. Resume
      2. Cover Letter




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      Job No:
      Posted: 10/13/2020
      Application Due: 1/11/2021
      Work Type: