Patient Services Coordinator Senior/UKHC

Job description

Posting Details

Job TitlePatient Services Coordinator Senior/UKHCRequisition NumberRE24923Working TitleDepartment NameM4000:Pediatrics ClinicWork LocationLexington, KYGrade Level08Salary Range$17.32-28.31/hourType of PositionStaffPosition Time Status Full-TimeRequired Education


Click here for more information about equivalencies: Related Experience

4 yrs

Required License/Registration/Certification


Physical Requirements

Repetitive motion.
Occasional sitting at computer workstation for extended periods.
Standing or walking with objects up to 25lbs.


Monday – Friday 8:00 am – 4:30 pm (40 hrs/wk).

Job Summary

The Patient Services Coordinator Senior serves as an integral part of Pediatrics Clinic.

This position serves as the direct supervisor for the registration personnel and also registers patients and families in the clinic.

By closely monitoring Patient Relations Assistant/Associate audit scores, quality of registration and customer service, this individual is essential to the daily clinical operations and is key in providing a patient-centered experience for our patients and families during the check-in and check-out portions of their visit.

Skills / Knowledge / Abilities

MS Office, AEHR, APM, SCM, Rev Runner, Kentucky Health Net and strong overall computer skills.

Does this position have supervisory responsibilities? YesPreferred Education/Experience

Associate’s degree plus five or more years of registration and supervision experience preferred.

Deadline to Apply10/19/2020University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * University of Kentucky HealthCare seeks to attract, develop and retain highly skilled and competent employees, to provide the best experience for every patient, every time. If selected for a position, do you agree to abide by the UK HealthCare Values of diversity, innovation, respect, compassion, and teamwork?
    • Yes
    • No
  2. * University of Kentucky HealthCare recognizes a set of values that guide us in our daily interactions. By applying for a position within UK Healthcare, you are indicating your commitment and expressing your agreement to our five values. These values are diversity, innovation, respect, compassion, and teamwork. Please choose one of the UK Healthcare values and give a specific example when you exhibited this quality in your professional experience.

    (Open Ended Question)

  3. * Please indicate your years of paid work experience working within a health care or similar work environment.
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 3 years
    • More than 3 years, up through 5 years
    • More than 5 years, up through 7 years
    • More than 7 years, up through 10 years
    • More than 10 years
  4. * Do you have experience with pediatric patients?
    • Yes
    • No
  5. * Please indicate your paid employment experience with managing a team.
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 3 years
    • More than 3 years
  6. * Please choose the answer that best describes your paid, full-time employment experience with patient care coordination.
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 3 years
    • More than 3 years
  7. * Where did you first see this position advertised other than on UK's online employment system?
    • (Diverse Issues in Higher Education)
    • (Higher Education Recruitment Consortium)
    • Institute for Diversity in Health Management
    • A Colleague, Friend and/or Family Member
    • None of the Above
Applicant DocumentsRequired Documents
  1. Resume
Optional Documents
  1. Cover Letter




Diversity Profile: University



View more

Learn more on Inside Higher Ed's College Page for University

Arrow pointing right
Job No:
Posted: 10/13/2020
Application Due: 10/20/2020
Work Type: